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Limited Connectivity issues

Discussion in 'Windows Vista' started by airsoftglock, Dec 16, 2011.

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  1. airsoftglock

    airsoftglock Thread Starter

    Joined:
    Dec 16, 2011
    Messages:
    2
    Basically i restarted my router and had to reconnect all the computers in the house back to the network. All of my computers even my phone and ipod connected fine with 100% internet access but my main computer connected to the wireless network but there was no internet connection and a Limited Connectivity error ont he windows wireless icon. I have tried to reset my wireless router, restart my PC, and use another wireless card but nothing seems to work. I am not very computer savvy so if you have a suggestion please explain it thoroughly.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,411
    First Name:
    Wayne
    can we see an ipconfig /all and an xirrus screen shot - see below

    does the computer work if connected to the router by cable



    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    We would like to see the results from ipconfig /all post back the results in a reply here

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results to notepad and then automatically open notepad.

    Now all you need to do is copy and paste those results to a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - reply and then right click in the reply box and paste
    ------------------------------------------------------------------------


    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.


    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/Products/Wi-Fi-Inspector/xirruswifiinspectorguide1-2-0.aspx

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.

    If you are using the Mac OS then use http://www.istumbler.net/
    ------------------------------------------------------------------------
     
  3. airsoftglock

    airsoftglock Thread Starter

    Joined:
    Dec 16, 2011
    Messages:
    2
    Code:
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : airsoftglock-PC
    Primary Dns Suffix . . . . . . . : 
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : 
    Description . . . . . . . . . . . : Compact Wireless-G USB Network Adapter
    Physical Address. . . . . . . . . : 00-25-9C-A9-96-8B
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : 
    Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 
    Physical Address. . . . . . . . . : 00-1D-92-ED-E7-33
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : 
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : 
    Description . . . . . . . . . . . : isatap.{D70E4AE3-6103-4E5D-AFD1-3EC34E0E504D}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : 
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    
    [​IMG]

    [​IMG]

    if you cant see the screenshots well the links are the following

    http://img17.imageshack.us/img17/7564/adapterv.jpg
    http://img560.imageshack.us/img560/5797/adapter2.jpg
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,411
    First Name:
    Wayne
    i suspect its because on your wireless settings you do not have DHCP set to yes

    so to set that to yes follow the following - not sure what windows version you have, so i have posted settings links for all versions

    ------------------------------------------------------------------------

    Setup to Automatically get IP and DNS

    XP
    --
    Setup to Automatically get an IP and DNS (DHCP) - for XP
    follow these instructions - if wireless - choose the wireless connection
    http://www.srikanthkoka.com/lan.html

    VISTA
    -----
    Setup to Automatically get an IP and DNS (DHCP) - for Vista
    http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings

    WINDOWS 7
    ---------
    Setup to Automatically get an IP and DNS (DHCP) - for Windows 7
    http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings
    ------------------------------------------------------------------------
     
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