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Limited Connectivity to Unidentified Network

Discussion in 'Networking' started by kitkatkim, Aug 19, 2015.

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  1. kitkatkim

    kitkatkim Thread Starter

    Aug 19, 2015
    I have two laptops, the one I'm typing on, which is wirelessly connected to the internet fine with no problems. The other is a laptop running Vista Home Premium (64bit), which I have attempted to connect wirelessly to the same network, but is showing the network as Unidentified Network, and has no internet access. I've tried everything I can think of: updating the drivers, clean reboot, both manually and automatically detecting IP and finally resetting the laptop to factory conditions. Nothing has worked and I'm out of ideas. Help would be greatly appreciated!!
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Are you able to get internet access with an ethernet connection?

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    [Press ENTER after each command.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
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