limited connectivity

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bsbladine

Thread Starter
Joined
Jan 15, 2011
Messages
4
I recently added a new laptop to my network and it will only connect wirelessly for short periods of time and then it says limited connectivity. I had this problem with the old laptop and got it fixed but it was running windows xp and this one runs windows 7. Any help would be greatly appreciated
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
You might be on the outskirts of the wireless router's range. How far away from it are you?
 
Joined
Jan 11, 2011
Messages
9
I recently added a new laptop to my network and it will only connect wirelessly for short periods of time and then it says limited connectivity. I had this problem with the old laptop and got it fixed but it was running windows xp and this one runs windows 7. Any help would be greatly appreciated
I've encountered a similar problem, but it has since been rectified. The reason why you have been receiving this notification is due to the limited bandwidth of the wireless network that has been set by the network administrator. The OS of your machine has nothing to do with your connection issues.

My advice would be for you to contact your ISP, and describe your limited connection problems to tech support. You may need to remain on the phone while they trouble-shoot the problem(s), if any. Invariably, all that will be required is an increase of
sufficient bandwidth to allow you to connect to the wireless network without further incident. Also, limited bandwidth to a wireless network is the network administrator's way of preventing an inordinate number of users from connecting to that particular network which can result in server overload.

Hope this helps. Good luck...
 
Joined
Nov 25, 2008
Messages
458

My advice would be for you to contact your ISP, and describe your limited connection problems to tech support. You may need to remain on the phone while they trouble-shoot the problem(s), if any. Invariably, all that will be required is an increase of
sufficient bandwidth to allow you to connect to the wireless network without further incident. Also, limited bandwidth to a wireless network is the network administrator's way of preventing an inordinate number of users from connecting to that particular network which can result in server overload
They limit bandwidth, more than likely not the number of people able to access the AP itself.

How far away from the router are you, and are you getting an IP address?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
lets see the following information when its connected to wireless and working ok and then repeat ALL the tests when it disconnects


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top