1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

limited connectivity

Discussion in 'Networking' started by bsbladine, Jan 15, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. bsbladine

    bsbladine Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
    4
    I recently added a new laptop to my network and it will only connect wirelessly for short periods of time and then it says limited connectivity. I had this problem with the old laptop and got it fixed but it was running windows xp and this one runs windows 7. Any help would be greatly appreciated
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,242
    First Name:
    Cody
    You might be on the outskirts of the wireless router's range. How far away from it are you?
     
  3. JDS775867914

    JDS775867914

    Joined:
    Jan 11, 2011
    Messages:
    9
    I've encountered a similar problem, but it has since been rectified. The reason why you have been receiving this notification is due to the limited bandwidth of the wireless network that has been set by the network administrator. The OS of your machine has nothing to do with your connection issues.

    My advice would be for you to contact your ISP, and describe your limited connection problems to tech support. You may need to remain on the phone while they trouble-shoot the problem(s), if any. Invariably, all that will be required is an increase of
    sufficient bandwidth to allow you to connect to the wireless network without further incident. Also, limited bandwidth to a wireless network is the network administrator's way of preventing an inordinate number of users from connecting to that particular network which can result in server overload.

    Hope this helps. Good luck...
     
  4. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
    458
    They limit bandwidth, more than likely not the number of people able to access the AP itself.

    How far away from the router are you, and are you getting an IP address?
     
  5. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    lets see the following information when its connected to wireless and working ok and then repeat ALL the tests when it disconnects


    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {Ping Tests}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {run Xirrus Wi-Fi Inspector} Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
    Then run and install the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/974916

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice