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Links created in Outlook 2007 not a link in Outlook 2003

Discussion in 'Business Applications' started by tgsmith72, Feb 17, 2012.

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  1. tgsmith72

    tgsmith72 Thread Starter

    Joined:
    Feb 17, 2012
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    I have an external software that creates and distributes an email to users with a link to view a report. The external software creates the email with Outlook 2007. Recipients that are using Outlook 2003 do not see the link, just the plain text. The workaround is to highlight and paste into the browser.

    The software company says that it is a Microsoft issue.

    I see lots of posts about creating HTML in 2003, but nothing about reading...

    Help?
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Some mail servers do not accept HTML formatted messages and only allow plain text? Are these recipients on en Exchange server or just some random POP accounts?
     
  3. tgsmith72

    tgsmith72 Thread Starter

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    They are on an Exchange server. Those users with Outlook 2007 can see a link. Outlook 2003 users just see the text.
     
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