Links in my received email don't work!!

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ronbono

Thread Starter
Joined
Jun 11, 2003
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Whenever I receive an email with a link it doesn't work. I can click on it all day and nothing happens. I'm using MS Outlook w/ WinME. I've also switched to OE and the same thing happens. This is for every email I receive and I receive a lot. Thanks!!
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,578
Hi and welcome to TSG,

To resolve this problem in Internet Explorer, try this:

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
• Shdocvw.dll
• Msjava.dll
• Actxprxy.dll
• Oleaut32.dll
• Mshtml.dll
• Browseui.dll
• Shell32.dll (Windows XP and Windows 2000 only)
 
Joined
Jan 29, 2005
Messages
98
it should work with cookiegal instructions.. if it didn't, try this..
in Outlook ... Tools > Options > Mail Format .. remove the tick from "Use Microsoft Word to read Rich Text e-mail messages".. this should solve it also ..

Regards,
Mahmood Alnasheet
 
Joined
Nov 2, 2002
Messages
22,468
There have been several instances where the previous tip using regsrv32 does not solve the problem with hyperlinks not working.
In this case try:

Open Internet Explorer
Go to Tools / Internet Options
Click on the Programs tab
Click on the Reset Web Settings button
 
Joined
Feb 17, 2005
Messages
1
Bob Cerelli said:
There have been several instances where the previous tip using regsrv32 does not solve the problem with hyperlinks not working.
In this case try:

Open Internet Explorer
Go to Tools / Internet Options
Click on the Programs tab
Click on the Reset Web Settings button
Bob -

I just wanted to thank you. I have been researching this problem like crazy. You were the first to have the answer to the inability to hyperlink from email.

The questions remains, why did the problem develop and what defaults were restored to correct the problem. It's academic at this point but interesting anyway.

Chuck
 
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