Linksys router prob. please help

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TaiLova

Thread Starter
Joined
Jul 31, 2008
Messages
18
Hey guys, I have a linksys wrt54g router that when I plug it into the modem, the internet light lights up but when I hardwire my laptop to the router, I have no internet. I've read many of the posts and have tried restoring the router to factory defaults, change the ip of the router but have not been able to solve this issue. I'm beginning to think that the router may be bad but I don't want to out and buy a new until I know for sure. Can you please help me? Thanks.
 
Joined
Apr 3, 2007
Messages
202
Have you also powered all devices down and restarted them in this order.
Modem>Router>computer

Also have you gone thru the configuration wizard on the router. This will setup the router for DHCP (if you want it) and also allow you to configure the firewall and the wireless.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
What is the make/model of the modem?


Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

TaiLova

Thread Starter
Joined
Jul 31, 2008
Messages
18
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Tai>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Leetx2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-AC-3D-FD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, October 09, 2008 4:47:09 P
M
Lease Expires . . . . . . . . . . : Friday, October 10, 2008 4:47:09 PM
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-A5-8A-EA
C:\Documents and Settings\Tai>



bascially just grabbing router ip.
 

TaiLova

Thread Starter
Joined
Jul 31, 2008
Messages
18
this is what i get when i connect to the modem. (don't know if it helps)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Tai>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Leetx2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.mn.comcast.net.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-AC-3D-FD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 24.118.49.20
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : 24.118.48.1
DHCP Server . . . . . . . . . . . : 68.87.77.10
DNS Servers . . . . . . . . . . . : 68.87.77.130
68.87.72.130
68.87.75.194
Lease Obtained. . . . . . . . . . : Thursday, October 09, 2008 4:53:18 P
M
Lease Expires . . . . . . . . . . : Monday, October 13, 2008 12:11:30 AM

Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-A5-8A-EA
C:\Documents and Settings\Tai>
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
Did you follow the procedure exactly?

After following the procedure exactly, please do this.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

TaiLova

Thread Starter
Joined
Jul 31, 2008
Messages
18
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Tai>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Leetx2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-AC-3D-FD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, October 09, 2008 5:29:52 P
M
Lease Expires . . . . . . . . . . : Friday, October 10, 2008 5:29:52 PM
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-A5-8A-EA
C:\Documents and Settings\Tai>ping 192.168.1.100
Pinging 192.168.1.100 with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Documents and Settings\Tai>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
C:\Documents and Settings\Tai>ping 206.190.60.37
Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Documents and Settings\Tai>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

C:\Documents and Settings\Tai>Microsoft Windows XP [Version 5.1.2600]
'Microsoft' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>(C) Copyright 1985-2001 Microsoft Corp.
Copyright was unexpected at this time.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>C:\Documents and Settings\Tai>ipconfig /release
'C:\Documents' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>Windows IP Configuration
'Windows' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>No operation can be performed on Wireless Network
Connection while it has its me
'No' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>dia disconnected.
'dia' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>Ethernet adapter Local Area Connection:
'Ethernet' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai> Connection-specific DNS Suffix . :
'Connection-specific' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai> IP Address. . . . . . . . . . . . : 0.0.0.
0
'IP' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai> Subnet Mask . . . . . . . . . . . : 0.0.0.
0
'Subnet' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai> Default Gateway . . . . . . . . . :
'Default' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>Ethernet adapter Wireless Network Connection:
'Ethernet' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai> Media State . . . . . . . . . . . : Media
disconnected
'Media' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
C:\Documents and Settings\Tai>C:\Documents and Settings\Tai>ipconfig /renew
'C:\Documents' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Tai>
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
Well, the cable or the WAN port on the router appears to be bad.
 
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