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Linksys Wireless N unusual problems

Discussion in 'Hardware' started by etherdose, Apr 18, 2008.

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  1. etherdose

    etherdose Thread Starter

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    Michael
    Heya folks...

    I try not to use this forum unless it's something that I just can't figure out. In hindsight I have actually dealt with this one day too long and I and my family are driven nutts by this issue. Any help to finalize my boggle would be a prayer answered.


    We purchased a Linksys Wireless N (model WRT150N) from Walmart about 2 months ago. During those months, I have gone through misery. Don't get me wrong, I think this is one of the best routers, but something is causing the router to simply cut the internet connection at random.

    It started 3 days after we hooked it up. My wife uses a wireless G card, (which for a while I figured was part of the problem,) and I am connected directly. I have a simple Motorola Vonage in/out voip router that goes into the router as well. The phone seems to work and the internet works fine for a while after a router reset.

    Our internet connection is 6500/73 fast dsl. I have plugged directly into the modem to see if my computer loses the internet, but after 1 day of testing, I notice it doesn't. Then after losing the internet a few times, I restart the router and it fixes the problem...(, which is why I come to the opinion that this is the culprit.)

    I notice the problem increases if I use any downloader programs, (emule, utorrent, etc) but it also happens at random. I have an encryption key set for the wireless, so I doubt anyone has hacked the network.

    Does anyone have any ideas???

    (thank you to anyone who gives me some direction)
     
  2. Triple6

    Triple6 Moderator

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  3. etherdose

    etherdose Thread Starter

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    Michael
    Yes, I have Firmware Version: v1.01.9 (although I should have mentioned it.) Also note : It doesn't do this when I connect her directly via lan cable, (which she is now, but we have this horrible cable that spans clear across the house that everyone trips on.)


    :-( It only seems to happen when she uses a wireless card, (and we have tried 3 different cards which work.)
     
  4. pedroguy

    pedroguy

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    If this is happening only on a wireless connection,it may be wireless interference.Try changing the wireless channel(1/6/11).
    You could also try re setting the router to it's default settings.These things seem to fix quite a few wireless dropping conditions.
    Good luck.
     
  5. Rich-M

    Rich-M

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    That sounds like the router is defective as those routers should have a really strong continuous signal.
    BTW Linksys has great helpful tech support, call them.
     
  6. Rich-M

    Rich-M

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  7. Triple6

    Triple6 Moderator

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    It clearly says Linksys...ok, the edit button is very handy, lol.
     
  8. jasaiyajin

    jasaiyajin

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    Can you lower the power output or level of the router?
     
  9. etherdose

    etherdose Thread Starter

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    lower the output level?? I believe I can, but what would this do??
     
  10. indiannika

    indiannika

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    We had the same problem with our linksys wireless n router when we first bought it. It would drop us seemingly at random and we decided it was a piece of junk. For some reason we couldn't return it so we packed it up and forgot about it. We pulled it out a year later and fired it up and it worked like a dream. The two things we learned from our experience are thus: 1)customer service is extremely useful - this thing is pretty hard to get to work on your own. 2) downloading takes up a lot of bandwidth. If you are downloading a lot of stuff, this router will give preference to you and kick everyone else off the internet. I'm not sure if there's a way to fix that problem but I'm sure customer service would be able to help there.
     
  11. jasaiyajin

    jasaiyajin

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    My assumption is that lower power output means less heat generated, thus less hardware trouble. However, like indiannika said, calling customer service and describing your issues is a good way to go. If anyone is aware of their product's problems, it would be the original manufacturer.
     
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