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Linksys WRT54G2 Connection Drop Out

Discussion in 'Networking' started by sneaks2703, Jul 17, 2010.

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  1. sneaks2703

    sneaks2703 Thread Starter

    Joined:
    Jul 17, 2010
    Messages:
    2
    Hello

    i have am asking this for some help on behalf of a friend. My friend has orange broadband and he has the router Linksys WRT54G2 but what keeps happening is that his connection just keeps on dropping out. He has been synced at 3054Mbps (Download) 984 (Upload). Hes a online gamer and he has the Xbox 360 but he always is getting connection drop outs on his end and people with an xbox 360 will know about the 4 green bar system, he currently is on red all the time (Red bar only when is turned on). The Xbox and the 2 laptops are connecting wireless. We have contacted Orange and their say its working fine but we know its not. we been on www.speedtest.net and these are the results 0.7(download) 0.2 (upload) Ping 222ms.

    Please i hope you guys find away to help out my friend.

    on a added note his laptops are running Windows XP 32-Bit
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,892
    are the two laptops also dropping the connection
    on one of the laptop do the following tests and repeat them when you get the drop out
    Also post baxk an xirrus image see below

    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {Ping Tests}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {run Xirrus Wi-Fi Inspector} Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Then run the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
     
  3. sneaks2703

    sneaks2703 Thread Starter

    Joined:
    Jul 17, 2010
    Messages:
    2
    Thank you for your comment etaf but i have found the solution we called his network for a 3rd time and asked what is his Download set to. they replied on saying it was set to 12MB, i live basically on the same street connecting to the same exchange and in my area can only support 4.5MB Download. They also found that their were a lot of errors building up on the line so they reduced down to 5MB and it works grand. I couldn't run that program which you send me because it things its a virus
     
  4. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,892
    Thanks for letting us know - if you could mark solved - buttom "Mark Solved" at the top of the thread page

    What antivirus program do you have ?
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Well, the WiFi scanner is clearly not a virus, I've recommended that link 100's of times, and I run that program here.
     
  6. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,892
    i have used the xirrus tool on about 40 machines with Vista & windows 7 in the last few months and also recommend here, so between Johnwill, terrynet and myself probably 1000s of times now

    I suspect your virus program is seeing some false positive, hence it would be very useful to know what you are running and what indicated it was a virus.
     
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