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Little or no connectivity on only one network.

Discussion in 'Networking' started by MrPill, Oct 31, 2011.

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  1. MrPill

    MrPill Thread Starter

    Joined:
    Oct 31, 2011
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    I daughter is at LSU and has a new Dell laptop. She can connect to the wireless router in her apartment but cannot get to the web. She can connect to other networks around the campus with no problems. Her roommtes and friends have no problems connecting to the web through her apartment wireless router. She is running Windows 7.
     
  2. kanfaar

    kanfaar

    Joined:
    Aug 18, 2011
    Messages:
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    Hey MrPill,

    Just as a matter of information, University networks are *highly* secured. Provided I'm not missing anything, your daughter will likely need to contact her University's Technical Support and follow their setup directions before she will be able to access the internet with her computer. They're never plug-n-go. Likely, she will have been provided a phone number to call and/or her HD will be able to direct her to whomever she needs to contact.
     
  3. MrPill

    MrPill Thread Starter

    Joined:
    Oct 31, 2011
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    My daughter is able to get on the internet at school and other wireless networks but not at her apartment. The netowork at her apartment is through the local cable provider with a wireless modem. Her 2 roommates can connect and get on the internet with no problems. She can connect to the wireless modem but cannot get to the internet.
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  5. kanfaar

    kanfaar

    Joined:
    Aug 18, 2011
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    TY TerryNet; was my next call. See how it goes....
     
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