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Load CD, Tells me I need a device driver

Discussion in 'Hardware' started by Bezerker, Sep 24, 2008.

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  1. Bezerker

    Bezerker Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
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    Bought a new Toshiba satellite 2 day's ago. Put cd in and it won't play and i can't even find the cd rom in my computer. New to vista so i have no idea what to do. I went into the device manager and it showing the yellow exclamation point and this is what it says:

    "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

    I tried to just update it but that doesn't work.

    Any suggestions?
     
  2. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Is the machine capable of getting on line? Have you tried to get to Toshiba's web site?

    A-N
     
  3. Bezerker

    Bezerker Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
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    yes i tried the website but they only had drivers for other things, i could not find the dvd one
     
  4. frankjohn

    frankjohn

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    Nov 20, 2005
    Messages:
    2,798
    In device manager what in showing next cd dvd rom drives?If the device is there & you are using xp or vista un install the drive, reboot , yhe system should recognise the drive
     
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