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loading websites - very slow

Discussion in 'Windows Vista' started by wblati, Oct 28, 2011.

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  1. wblati

    wblati Thread Starter

    Joined:
    Oct 26, 2011
    Messages:
    30
    Recently got my laptop up and running but it seems i am experiencing very slow internet connection. It takes ages to load basic websites. Can someome tell me what maybe causing the problems. As before I got my laptop running again I searched for viruses/ malware, disk clean-up, compression(which caused the crash) without any luck.

    VAIO VGN-NR32L
     
  2. wblati

    wblati Thread Starter

    Joined:
    Oct 26, 2011
    Messages:
    30
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 16:55:57, on 28/10/2011
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\hkcmd.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
    C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
    C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
    C:\Program Files\Sony\Network Utility\LANUtil.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\System32\mobsync.exe
    C:\Users\w\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.club-vaio.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
    O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
    O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: IviRegMgr - InterVideo - c:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
    O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHCImp.exe
    O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDms.exe
    O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDs.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
    O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 7836 bytes
     
  3. Firebreather

    Firebreather

    Joined:
    Jul 8, 2011
    Messages:
    5,068
    Visit Speedtest. If the results show lesser bandwidth than promised, contact your ISP.
     
  4. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Three things you can do.

    Switch off Windows Defender, you should never have more than one Anti Virus program running at the same time, this can slow down your system and cause conflicts with McAfee.

    Update Java. Your Jave installation is out of date, you should first use Add/Remove Programs to completely uninstall any Java products you can see in the programs list. Then download and install the latest version.

    Finally, upgrade Internet Explorer to the latest version.
     
  5. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Razorwing, I think you will find that if you have the OP disable this process below that it will disable the touchpad.

    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

    You have also requested disabling the Java update scheduler. This is not good for the security of the system as out of date Java is vulnerable to infections and it saves the OP from having to remember to check it on a regular basis.

    I don't see how any of your recommendations will speed up the OP's internet connection.

    Wblati, are you still in need of any assistance. I would suggest you ignore the advise given by Razorwing (his account is now disabled) disabling all those processes is very unlikely to make a difference to your internet speed and the Apoint.exe process is needed to make your touchpad work. The rest are optional so you may get a tiny improvement in boot up time but I doubt you will notice.

    Also, do not disable the Java update scheduler it is important to keep it up to date. Uninstalling and updating Java to the latest version (as I suggested earlier) will change this entry in HJT anyway.
     
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