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Loads of faults and no error messages!!!

Discussion in 'Windows XP' started by Hexecal, Jul 29, 2006.

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  1. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    OK, lots of problems with my PC

    I have noticed that my internet download speeds have dropped ever since I used a program named "TCP optimizer". I know this program makes a registry back, but I have deleted this folder along with the program, and so I cant restore m settings by simply re-downloading the program.

    So I decided to perform system restore.

    Attempt number one failed with no changes made to the system

    On attempt 2 I chose a date closer to the current one, the PC restarted, nothing appeared, no start menu, nothing. So I restarted the computer, still, no start menu, no desktop shortcuts. Nothing.
    So I pressed ctrl+alt+del and went to close off explorer.exe and started it again from new task. Everything came back :)

    But then I re-alised My Norton 2006 had gone back to the previous Norton 2005, so Instead of uninstalling and re-installing, I went to system restore. But all tha came up was a white box were the system restore menu was meant to be.

    I went to go online to see if I could google something up. But, mu internet was not working. Wierd, I rebooted into safe-mode and logged into the administrator account, nope, still the same. Internet not working and system restore showing a white box.

    I have since found that I also get a white box from the accounts menu in control panel.

    I now that it's not my internet connection playing up because I have booted into a Linux Live-CD were I am able to access the internet.

    I really cannot afford the risk of re-formatting my Hard-Drive as my XP Pro CD is feared to have ran out of activations (I found out after installing it onto my aunts pc).

    And no, I cannot perform ASR as I have no system backups.

    Does anybody now what I can do.

    The PC in error is an XP-Pro, but I do have access to an XP-Home machine, so If I need to replace files, please bear that in mind.

    Thank you for taking some time to read this, If you need any extra info, I really do noy mind giving it, It's just that this computer is quite important to me and I need to get it back up and running A.S.A.P for reasons I wish not to discuss. (Nothing Illegal, don't worry :) It's family stuff)
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    I suggest taking the hard drive and installing it into another computer as a slave drive and then backup all of your data manually. When this is done re-install in the original computer as a master where it was and then do a complete re-install of your OS and all of your applications.

    Oh to replace files on the XP Pro computer you will need a Windows XP Pro install disk or a recovery disk from your computer manufacturer. If you do not have the Windows Install cd according to Microsoft you are running illegal.
     
  3. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    I would do an OS re-install, It's just that I'm worried about it not activating. will it re-activate if I re-install it on a PC that has successfully activated with it before?

    btw - yes I do have an XP-pro disc so I can use the recovery console if necessary :)

    EDIT: Anybody know?
     
  4. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    Nobody?

    Sorry for double post but I do need the help...
     
  5. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    Logfile of HijackThis v1.99.1
    Scan saved at 19:39:50, on 29/07/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1145798303264
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4A0F92BA-1A00-4B8A-9952-079AA1A8D297}: NameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\..\{B51D94AC-FAC0-46FA-883A-CA7CDC1EA8E4}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{4A0F92BA-1A00-4B8A-9952-079AA1A8D297}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS2\Services\Tcpip\..\{4A0F92BA-1A00-4B8A-9952-079AA1A8D297}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS3\Services\Tcpip\..\{4A0F92BA-1A00-4B8A-9952-079AA1A8D297}: NameServer = 192.168.1.1
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: ISSvc (ISSVC) - Unknown owner - C:\Program Files\Norton Internet Security\ISSVC.exe (file missing)
    O23 - Service: KService - Unknown owner - C:\Program Files\KService\KService.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
    O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcDataSrv.exe
    O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcSandraSrv.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe (file missing)
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
     
  6. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    I've just gone to Webroot Spy Sweeper in safe mode, I have been told that it's damaged and needs to be re-installed. I think I may have had a worm attached to system restore.
     
  7. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    Ok, managed to re-install Spysweeper and Norton 2006 - I still cannot go on to the internet. I recieve the message "Failed to Query TCP/IP Settings of the Connection. Cannot Proceed". I'm pretty desperate now, I think I'm gonna have to do a format and if I cannot activate windows, than I'm gonna have to patch (I can do this seeing that I HAVE purchased the software right) The only downside will be loss of windows update which shouldn't be too much of a loss as My Firewall should protect me enough right (BTW - I try to use as little amount of Microsoft programs as possible) and I have SP2 on disk somewhere.

    But If anybody has any suggestions I'd really apreciate them right now... I have also sent an email to microsoft.
     
  8. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    Ok, I have managed to revive my internet connection and I am now updating my security preograms. I will do some scans afterwards to see if They find anything. I am quite happy though that I might not have to re-format my PC. I'm just wondering why blank screens appear on system restore, and user accounts... wierd...
     
  9. Hexecal

    Hexecal Thread Starter

    Joined:
    Jul 29, 2006
    Messages:
    11
    So, no idea how, but now my PC is all back to normal. No viruses etc. though.... I'm a little confused on what happened, but, oh well...
     
  10. gigi55

    gigi55

    Joined:
    Aug 15, 2007
    Messages:
    1
    You mentioned that you were getting an TCR/IP error message - I get one, too. How did you correct the problem? I have XP home and am not running a network. I would appreciate your input. Thank you.
     
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