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loaned laptop now poluted jt log

Discussion in 'Virus & Other Malware Removal' started by maxibhoy, Jan 15, 2015.

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  1. maxibhoy

    maxibhoy Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    938
    i loaned this laptop to a friend who's went off the rails a bit anyway when i got it back the screen was smashed and i had it repaired but it is poluted with viruses. pls help. here's hjt log.

    not letting me post it. Is there another way of doing pls??
     
  2. dbreeze

    dbreeze Malware Specialist

    Joined:
    Oct 5, 2014
    Messages:
    431
    First Name:
    David
    Please download whichever of the following you need for the system in question (if you do not know if it is 32 or 64 bit then download both; only one will run on the system).

    Please download Farbar Recovery Scan Tool 32bit and save it to your Desktop.

    Please download Farbar Recovery Scan Tool 64bit and save it to your Desktop.


    • Right click the FRST file on your desktop and select "Run as Administrator..." (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    • If an update is available, the program will inform you and download the update. Allow it do this please.
    • Press the Scan button.
    • It will produce a log called FRST.txt in the same directory the tool is run from.
    • Please copy and paste log back here.
    • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
     
  3. dbreeze

    dbreeze Malware Specialist

    Joined:
    Oct 5, 2014
    Messages:
    431
    First Name:
    David
    Maxibhoy,

    Do you still need assistance here?
    It has been a week since your request and my response. If you do not reply by tomorrow, I will remove this thread from my notification list. In 45 days (with no response) this thread will auto close.

    Dbreeze
     
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