Local Access Only in Vista

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catchapenny

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Jan 27, 2013
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I have a desk top operating on Windows XP and a laptop operating on Windows Vista. I noticed that somebody was piggybacking my internet access so decided to change from WEP to WPA-2. This I did with the help of a techi adviser in the Talk Talk call centre. I was using the desk top at the time and all seemed fine. However when I later went to use my laptop it comes up with Local Access Only and I can't connect to the internet. I have spoken to several advisers in Talk Talk and nobody can help me. I am desperate as most of my info is on there and I don't know much about computers.
 

TerryNet

Terry
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Mar 23, 2005
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Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
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