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LOCAL AREA CONNECTION - CABLE UNPLUGGED on HP 6910P Windows XP SP3

Discussion in 'Networking' started by buddiekf, Feb 22, 2013.

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  1. buddiekf

    buddiekf Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    2
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    can we see an ipconfig /all
    try a tcp/ip reset
    try
    Safemode with networking
    with a cable connected from PC to router
    check the cable - see if there is a light on the router associated with the cable port used , also check if you have a green/yellow light on the PC LAN port (some PCs do not have any lights on the LAN port - so ignore)
    - try safemode with networking
    as the PC starts keep tapping F8 - a menu appears - choose
    safemode with networking - see if that works


    ------------------------------------------------------------------------

    TCP/IP stack repair options for use with Windows XP with SP2/SP3

    Start, Run, CMD to open a command prompt box
    (A new dialogue box - black with white font, will appear on the screen ):

    In the command prompt window that opens, type the following commands:

    Note: Type only the text in bold and red for the following commands.

    Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log and press enter

    Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog and press enter

    ReStart (reboot) the machine.

    Please note and post back - if you receive the following message :-
    Access is Denied

    please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Details also here
    http://support.microsoft.com/kb/299357

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    For Windows 8
    to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

    This should work for all windows version, XP, Vista, W7
    Hold the Windows key and press R

    then type CMD

    then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,092
    First Name:
    James
    Are you using an Ethernet cable to your modem/router with this laptop? If not, then that message is normal if you are using wireless.
     
  4. buddiekf

    buddiekf Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    2
    I am using the Netgear ADSL modem's wifi connection as I am unable to connect via the ethernet connection due to the "Local Area Connection- Network Cable Unplugged" error.
     
  5. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    would you do as suggested in post #2 and the ipconfig /all when connected by a cable and disconnect the wireless
     
  6. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,092
    First Name:
    James
    Does this happen when you have an Ethernet cable plugged in?
     
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