Local Connection Only

Hi.

I share a modem and router with my building, and connect to the internet using an ethernet cable which plus right into the wall in my apartment. A few days ago I was on the internet in the morning, went for lunch, then when I came home could no longer connect. When I hover over the network/internet icon it tells me that I have a local connection only and can't get online. No changes were made to my computer between it working and not working - I have not installed any new software and the modem+router have not been changed. I do not know the name of the isp as it is a Thai company organised and paid for by my landlord.

I run AVG free, but always have done so don't think that could be the problem. I ran a full system scan and there no problems came up. I have unpowered and restarted the modem and router with no joy. What's weird is I can connect to the same modem/router using the wifi... I really can't understand why. It's not amazing, fails to connect a lot of the time, and disconnects without warning on others; but it IS connecting. On the occasions I have been lucky enough to hold onto the signal I have been able to browse a couple of pages (very slowly). However, it is not the wifi connection that I am worried about, I need the ethernet connection to work as it is the only way I can get anything close to a fast enough connection for my needs. You should also know that my girlfriend can connect with no problems using her mac. I have tried following some advice given to other people experiencing the same problem that I found on other forums but no luck (I'm sorry but I really can't remember what it was and I can't find out what this was exactly as I can't find the web page...something to do with resetting the ip cache in cmd maybe?). I have also followed the advice on this thread with no luck: http://www.techsupportforum.com/foru...on-606656.html

When I try ipconfig/release is says it can't perform the operation while the media is disconnected. It also tells me that "an error occurred while releasing interface Loopback Pseudo-Interface 1: The system cannot find the fie specified". Please let me know if there is anything else you need to know, and I thank you in advance for any help!!

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : z
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-95-91-19-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187SE Wireless LAN PCIE Netwo
rk Adapter
Physical Address. . . . . . . . . : 00-22-5F-7C-36-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-03-0D-C7-1A-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d429:c444:6998:f382%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.243.130(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 167772941
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-0F-56-83-00-03-0D-C7-1A-D5

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9591196E-666E-4A25-984F-6EAAE4B2A
D84}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2938EF79-4D20-4FBB-A290-5FFD39505
3A5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

 

Hi! Thanks for the reply, it's very much appreciated.

Yes the cable has been checked and is OK. The driver is up to date and I have reinstalled it for good measure - still no luck. The cmd lines you've suggested I run is the same advice I found elsewhere but couldn't remember exactly what I'd done. Thought I'd try it again anyway though, and something else happened this time that I'm fairly sure I didn't see the first time I did it... I got the following error message for the ipv4 and ipv6 reset commands: "Resetting Echo request, failed". What does this mean?

I am about to restart my computer as instructed anyway. Then, I have read that I should try and ping my computer and the gateway so I'm going to give it a whirl.

Edit: so I pinged my computer and got a response so i'm guessing the tcp/ip stack is OK? The next problem I'm having is that there is no gateway listed in my ipconfig result. A quick google of this tells me I need to configure my network card, but I really don't know what I'm doing here so any more help would be very very welcome!!

Thanks again.