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Locked out of computer

Discussion in 'Windows 7' started by NoITguy, Dec 22, 2012.

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  1. NoITguy

    NoITguy Thread Starter

    Joined:
    Dec 22, 2012
    Messages:
    2
    I recently purchased a Dell Optiplex 755 at an auction. I brought the computer home and cannot log in, or get past the username/password section. Is there someone who can tell me how to get past this? I am not concerned about what's in there, I just want to be able to use the compuer. It was part of an auction from a company that taught IT.
     
  2. captainron276

    captainron276

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    First Name:
    Ron
    Please read and follow the rules when posting. We do not offer password support since the identity of an individual cannot be determined. Here is the relevant section of the rules.
    http://www.techguy.org/rules.html
    Quote:
    Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.
     
  3. 1002richards

    1002richards Retired Trusted Advisor

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    Deleted my answer .... Already said above.
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    You need to do a clean reinstall of Windows to wipe out the previous owner's "debris" and get a fresh start with it.

    What's the complete version of Windows that's on the Microsoft COA sticker that has the 25-character product key?

    Is that Dell OptiPlex 755 the mini tower, desktop, small form factor, or ultra small form factor model?

    ------------------------------------------------------------

    I personally own 2 of the mini tower models that I bought refurbished at www.newegg.com with Windows 7.

    Once you get it up and running, you should be happy with it.

    ------------------------------------------------------------
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Karen
    I've also closed your other thread. Please do not start more than one thread for the same question.

    Since we can't help with getting around the password, I'm closing this thread.
     
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