Locked out of laptop

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rhipper509

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Nov 19, 2016
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I am locked out of my laptop. I no longer have access to my email used to sign into my windows 8 acer aspire laptop due to it being hacked, cant access my recover email account either . How can I get into my account to change the log in account an password?
 

DaveA

David
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How do you know that you have been hacked?

What error message are you getting when you try to login using your user account name and password?

Have you tried logging into the built in Administrator account?
 

rhipper509

Thread Starter
Joined
Nov 19, 2016
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My account password was changed I've even gone so far as to contact my email provider. They told me it was hacked. An my account is the administrator account. Right now I found how to reset my laptop to factory settings so I'm seeing if this will help me get into my laptop again
 

TerryNet

Terry
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Make sure that the computer is not connected to the internet and try to login using the password that was used for the last successful login.
 

DaveA

David
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One should NEVER use the built in Administrator account as a normal user. One needs to have a user account that is of the Admin Group and us it.
This built in account is you last resort backdoor.
 
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