Locked out of system / fltmgr.sys BSOD

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sleepyfool

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Joined
Sep 23, 2008
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At this point I can't even get a Safe Mode DOS prompt with the capabilities of reading both CD and HDD. The best I was able to do was load a Win98 startup, read the CD, which was labeled C:, but any hope of using the files on the CD to repair the HDD are dashed... We'd like to be able to boot into the Win2k [Repair] function before resorting to a reinstall.

-User deleted ATI (video drivers) folder thinking it would revert Windows to default video driver.
-Last known message from Windows: BSOD regarding "fltmgr.sys"
-Microsoft says there might be a hotfix for such a problem, but we cannot get so much as a DOS prompt.
-Loading old startup disk gets us access to the CD-ROM, but not to the HDD (if only to get to the hotfix).
-IT Pro #3 (on phone) says "Use Repair" - no such luck, can't get that far. System hangs (for hours) just trying to load the Win2K CD.
-Final IT advice: wipe HDD and reinstall everything

Any thoughts on how to get DOS prompt with access to C: and CD (to run hotfix), or Repair (on OS CD) before we go in with a blow torch? System is a pretty big deal to User.

**I should mention, I have options of USB HDD enclosure and drive-slaving if there's something that can be done by accessing the drive from Windows on another machine.
 
Joined
Apr 7, 2008
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252
I don't know if this is against the TOS to help you with this issue but I'd recommend taking the HDD out and connecting it as a slave to another computer and just backup the files from there, if the security setting alow you to.

Oh well.
 

sleepyfool

Thread Starter
Joined
Sep 23, 2008
Messages
2
Oh yes, we will copy the hard drive, but seeing as it was just deleting video folder that hosed the whole system, we're hoping there's a way to bypass into DOS or even Windows and patch it up.
 
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