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Locked out of system / fltmgr.sys BSOD

Discussion in 'Windows XP' started by sleepyfool, Sep 23, 2008.

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  1. sleepyfool

    sleepyfool Thread Starter

    Joined:
    Sep 23, 2008
    Messages:
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    At this point I can't even get a Safe Mode DOS prompt with the capabilities of reading both CD and HDD. The best I was able to do was load a Win98 startup, read the CD, which was labeled C:, but any hope of using the files on the CD to repair the HDD are dashed... We'd like to be able to boot into the Win2k [Repair] function before resorting to a reinstall.

    -User deleted ATI (video drivers) folder thinking it would revert Windows to default video driver.
    -Last known message from Windows: BSOD regarding "fltmgr.sys"
    -Microsoft says there might be a hotfix for such a problem, but we cannot get so much as a DOS prompt.
    -Loading old startup disk gets us access to the CD-ROM, but not to the HDD (if only to get to the hotfix).
    -IT Pro #3 (on phone) says "Use Repair" - no such luck, can't get that far. System hangs (for hours) just trying to load the Win2K CD.
    -Final IT advice: wipe HDD and reinstall everything
    [​IMG]
    Any thoughts on how to get DOS prompt with access to C: and CD (to run hotfix), or Repair (on OS CD) before we go in with a blow torch? System is a pretty big deal to User.

    **I should mention, I have options of USB HDD enclosure and drive-slaving if there's something that can be done by accessing the drive from Windows on another machine.
     
  2. support.clpafs

    support.clpafs

    Joined:
    Apr 7, 2008
    Messages:
    252
    I don't know if this is against the TOS to help you with this issue but I'd recommend taking the HDD out and connecting it as a slave to another computer and just backup the files from there, if the security setting alow you to.

    Oh well.
     
  3. sleepyfool

    sleepyfool Thread Starter

    Joined:
    Sep 23, 2008
    Messages:
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    Oh yes, we will copy the hard drive, but seeing as it was just deleting video folder that hosed the whole system, we're hoping there's a way to bypass into DOS or even Windows and patch it up.
     
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