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logged in but not recognized

Discussion in 'Windows XP' started by boing, Jan 29, 2003.

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  1. boing

    boing Thread Starter

    Joined:
    Jan 26, 2003
    Messages:
    110
    Hello, pops62 logged in but was not recognized by the TSG system.
    he has cookies enabled but just cant seem to be shown here. His
    name doesn't appear when he is here and we are unable to use the
    chat. Please give us a hand. he has windows xp home.
    :(
     
  2. Del

    Del

    Joined:
    Aug 31, 2001
    Messages:
    3,452
    Does he get any kind of error message?
    In IE, try going to Tools > Internet Options.
    Click the privacy tab and lower the setting, may not be accepting cookies.
     
  3. boing

    boing Thread Starter

    Joined:
    Jan 26, 2003
    Messages:
    110
    Thank you Del, he has it set as low as it will go.
    it says " accept all cookies". we're not sure
    what's going on.
     
  4. Del

    Del

    Joined:
    Aug 31, 2001
    Messages:
    3,452
    Put the mouse cursor over the time at the bottom right and make sure the date is correct.
    If he clicks on reply, can he reply to a post?
     
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