logged in but not recognized

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boing

Thread Starter
Joined
Jan 26, 2003
Messages
110
Hello, pops62 logged in but was not recognized by the TSG system.
he has cookies enabled but just cant seem to be shown here. His
name doesn't appear when he is here and we are unable to use the
chat. Please give us a hand. he has windows xp home.
:(
 

Del

Joined
Aug 31, 2001
Messages
3,452
Does he get any kind of error message?
In IE, try going to Tools > Internet Options.
Click the privacy tab and lower the setting, may not be accepting cookies.
 

boing

Thread Starter
Joined
Jan 26, 2003
Messages
110
Thank you Del, he has it set as low as it will go.
it says " accept all cookies". we're not sure
what's going on.
 

Del

Joined
Aug 31, 2001
Messages
3,452
Put the mouse cursor over the time at the bottom right and make sure the date is correct.
If he clicks on reply, can he reply to a post?
 
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