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Logitech Headset Problems

Discussion in 'Hardware' started by Totenkopf208, Jan 8, 2011.

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  1. Totenkopf208

    Totenkopf208 Thread Starter

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    Jan 8, 2011
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    Hello, I wanted to get a headset to use for online gaming and possibly using programs such as Skype. So I ordered a Logitech ClearChat Premium PC headset from Best Buy. The headset arrived and I proceeded to read the instructions to make sure that I did everything right, they were pretty straight forward; plug each cord into its respective slot (mic into mic and earphones into ear phones) and it should have been ready to go. But when I tested them out the mic didn't work and the earphones didn't produce any sound, instead the sound came out of the built-in speakers on my monitor. I found out that the earphones only work when I plug them into the slot on the underside of the monitor (where there is no mic slot) and neither the mic or earphones work when plugged into the slots on the front of the computer. Also I checked the devices and apparently the computer doesn't even register that the headset is plugged in. I tested out a friends headset which uses the same two plug style cord and I got the same results. I really don't know what to do now, can anyone help?

    Also I just tried the headset with a laptop (which had a built-in mic) and it works fine on there but unfortunately the laptop can't do what I need the mic for. Clearly the problem is with my computer, if you would like to see the specs you can see them on my profile.
     
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