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Logitech mx revolution 5500 bluetooth not working

Discussion in 'Hardware' started by ranfx, Dec 9, 2011.

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  1. ranfx

    ranfx Thread Starter

    Joined:
    Dec 9, 2011
    Messages:
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    Please help! I can't believe i can't figure this out, it's embarrassing at this point. I'm hoping someone has had a similar experience.

    -Downloaded Loitech's Setpoint 6.32 for windows 7 64 bit from here:

    http://www.logitech.com/en-us/433/3...lectedcid=3481&WT.z_sp=Product&osid=14&bit=64

    -Not working
    -Mouse and keyboard show no response when tested after pressing the bluetooth buttons
    -The bluetooth usb hub is detected
    -In Device Manager, Windows claims I have the latest driver for bluetooth wireless hub
    -According to Logitech, I have the latest version of Setpoint
    -Setpoint is supposed to have a bluetooth tab for setup as seen here:

    http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/20527

    -But my Setpoint does not have the bluetooth tab, and is essentially worthless
    -Doesn't have the mouse or keyboard tabs either
     
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