Logitech optical mouse and keyboard stopped working

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reality6337

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Sep 28, 2000
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107
Hi, I installed a new optical mouse and keyboard and it was working great for 2 months. Then all of a sudden they both stopped at the same time. I tried replacing the batteries and then I connected them to another computer and they worked fine. I switched USB ports. Still the same on my PC. Ive searched high and low for some answers. Does anyone have any ideas? I am running XP. Thank you for your time.
 

reality6337

Thread Starter
Joined
Sep 28, 2000
Messages
107
Sorry for the long delay family problems...anyway, would I need to uninstall the drivers if all the USB ports check out OK?
 
Joined
Mar 9, 2007
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881
You just need to uninstall the driver for the USB....once you rebot Windows will automatically detect the hardware and reinstall the appropriate driver. Once driver for the USB has been installed try to connect again the mouse and keyboard.
 

reality6337

Thread Starter
Joined
Sep 28, 2000
Messages
107
I uninstalled the drivers and rebooted. Tried reconnect twice and still nothing. Any other ideas?
 

reality6337

Thread Starter
Joined
Sep 28, 2000
Messages
107
I cant restore back to the date that this all happened since it was a few moths ago.
 
Joined
Mar 9, 2007
Messages
881
Try this steps:

1. Reset the CMOS settings to defaults.

Incorrect or corrupted CMOS/BIOS settings can cause hardware problems. The BIOS or Basic Input/Output System is installed on the computer's motherboard. It controls the most basic operations and is responsible for starting your computer and initializing the hardware. Please perform the following steps to reset the CMOS/BIOS Settings to defaults.

Turn on the computer and while the system is booting up tap on the Delete key until you see a screen that says Entering Setup.

Then, using the arrow keys on your keyboard, go to the Exit menu and select Load Optimal Defaults. Then, press the F10 key to Save Changes and Exit.

2. Check the device.

Check the hardware device if it works properly by connecting it to another USB port to another computer, if available. It may be necessary to connect other USB device on the USB port to test the problem.
 
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