Solved Logitech Unifying Software Doesn't See Receiver

spirittoo

Thread Starter
Joined
Sep 14, 2002
Messages
648
I'm trying to unify a logitech keyboard with the logitech mouse on a Win7 OS on a dell latitude E6410 a logitech M325 mouse and K400 keyboard. I used the logitech unifying software I got from their website, but it is telling me it does not detect the receiver. It's obvious it works, because the mouse is working properly. ... any ideas what to do?
 

lochlomonder

Colin
Trusted Advisor
Joined
Jul 24, 2015
Messages
2,855
Does the receiver have the symbol on it as shown in the example? If not, it's not a unifying receiver and this is likely why it'll still work for the mouse but not the mouse and keyboard.Logitech_Unifying.jpg
 

spirittoo

Thread Starter
Joined
Sep 14, 2002
Messages
648
You are right ... the receiver didn't have the unifying logo on it. I fortunately did have one and now both the mouse and keyboard are working ... thanks to all for posting.
 

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