Looking to hire IT help...

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MissOutlander

Amanda
Thread Starter
Joined
Apr 21, 2020
Messages
2
I'm really bad with and frankly, uninterested in IT related things. Installing software updates when there is even the slightest error (currently happening now), learning about different backup options... I'd rather go to the dentist and get a root canal. This is why I want to hire someone to help me do a deep clean on my mac. It hasn't been maintained properly in awhile, and I just don't want to do the checklist myself. In the past I had an account with Geek Squad who would help me with remote assistance. Obviously, they aren't the best go to for everything.

Here is the checklist I want to tackle, some things can be done remotely and others I'll need consulting help with in terms of answering questions:

  • How to backup computer without Time Machine/external hard drive
    • Preferably automatically on a regular basis
  • Update OS (Mojave to Catalina)
  • Schedule Apple updates automatically
  • Schedule updates automatically for other key programs, such as Microsoft (how to check for third party software updates on a regular basis?)
  • Monitor hard drive health
  • Free up space on hard drive
    • Erase extra, random files (system junk, photo junk, mail attachments, iTunes junk, old updates, user cache files, user log files, language files, etc.)
    • Erase unnecessary applications, such as installer guides that were used once, etc.
  • Malware protection
  • Check for latest drivers on hardware
  • Delete temporary internet cache files
  • Download new version of Microsoft
  • Clear caches
  • How to delete iMessages that show up when searching for documents?
  • Organize files
  • A management system for login and password info
  • Changing password due to a security breach
Please help me with good resources. So far, the only thing I'm considering is CleanMyMac X and Geek Squad. If you think these are bad suggestions, please point me in the direction of alternatives. Thanks!
 
Joined
Aug 8, 2008
Messages
2,651
Apple will do it remotely for you......it will cost you like Geek Squad. At least this way, if Apple screws it up they are liable for it.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,127
While we can't assist you remotely as we don't allow that for the protection of our users, you could start a new thread for these issues one at a time, preferably over a period of several months as we don't want the forum flooded with threads from one user and I'm sure some users here will be able to help you accomplish most of those tasks.
 
Joined
Jul 10, 2005
Messages
343
I'm really bad with and frankly, uninterested in IT related things. Installing software updates when there is even the slightest error (currently happening now), learning about different backup options... I'd rather go to the dentist and get a root canal. This is why I want to hire someone to help me do a deep clean on my mac. It hasn't been maintained properly in awhile, and I just don't want to do the checklist myself. In the past I had an account with Geek Squad who would help me with remote assistance. Obviously, they aren't the best go to for everything.

Here is the checklist I want to tackle, some things can be done remotely and others I'll need consulting help with in terms of answering questions:

  • How to backup computer without Time Machine/external hard drive
    • Preferably automatically on a regular basis
  • Update OS (Mojave to Catalina)
  • Schedule Apple updates automatically
  • Schedule updates automatically for other key programs, such as Microsoft (how to check for third party software updates on a regular basis?)
  • Monitor hard drive health
  • Free up space on hard drive
    • Erase extra, random files (system junk, photo junk, mail attachments, iTunes junk, old updates, user cache files, user log files, language files, etc.)
    • Erase unnecessary applications, such as installer guides that were used once, etc.
  • Malware protection
  • Check for latest drivers on hardware
  • Delete temporary internet cache files
  • Download new version of Microsoft
  • Clear caches
  • How to delete iMessages that show up when searching for documents?
  • Organize files
  • A management system for login and password info
  • Changing password due to a security breach
Please help me with good resources. So far, the only thing I'm considering is CleanMyMac X and Geek Squad. If you think these are bad suggestions, please point me in the direction of alternatives. Thanks!
First, I would NOT recommend Clean My MAC. The program comes with major issues and is Spam City to the extreme. There are some of us in this forum, me included, who would be happy to help over a period of time. I would follow Cookie Gal's advice
 

MissOutlander

Amanda
Thread Starter
Joined
Apr 21, 2020
Messages
2
First, I would NOT recommend Clean My MAC. The program comes with major issues and is Spam City to the extreme. There are some of us in this forum, me included, who would be happy to help over a period of time. I would follow Cookie Gal's advice
Thank you for this insight. Since I am such a NOOB can you please explain more on why Clean My Mac is a bad program and what else I can do instead for maintenance? Are there any other programs you recommend? And why is it spam city?
 
Joined
Jul 10, 2005
Messages
343
Thank you for this insight. Since I am such a NOOB can you please explain more on why Clean My Mac is a bad program and what else I can do instead for maintenance? Are there any other programs you recommend? And why is it spam city?
The following are ONE person's opinion. Clean My Mac originally came with SPAM and Malware installed. It was a security risk at best. They have since "Cleaned" up the program but it still has issues.

Apple states you do not need any maintenance programs as OS will literally keep itself in good shape. That's true to an extent. There are still some issues that the OS misses. Running Disk Maintenance will solve some of these issues.

There are many a great Utility program out there that will do a great job of cleaning your MAC. I use a program called ONYX, from Titanium Software. It will clean up your MAC extremely well and best of all, it is free. Just Google "Onyx Software". Daisy Disk is another utility for MAC that's been around for years. It depends on what you wish to do with your MAC. A app like Cleaner App will clean out unwanted files.

If you are looking for malware, try Malwarebytes. It scans for malware and comes with a free version. There are numerous malware detection programs out there.

If you are new to the topic, I would suggest you start by running Disk Utilities. That will fix the most common issue with MAC, including permissions

:)
 
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