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lose power on laptop within 5 seconds-black screen

Discussion in 'Networking' started by Snoopy220, May 12, 2016.

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  1. Snoopy220

    Snoopy220 Thread Starter

    Joined:
    May 12, 2016
    Messages:
    1
    I am having serious issue with another laptop (used for church work). I turned the ACER on,
    had a noise, screen remained black, and power went off. I removed the battery, waited, turned it
    back on-same result. This laptop is not under warranty. and is only used with a church application
    software. The laptop is always plugged in, but with power off. Only used once a week for an hour. TIA.
     
  2. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    16,072
    First Name:
    Liz
    1. What kind of noise? A beep, hiss, grinding...

    2. So you never see a thing on the screen? If this is true, the video chip might be gone.

    3. If a computer shuts down, 90% of the time it is due to a heat issue. How old is the laptop? Has it ever been cleaned of accumulated dust?
     
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