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Lose sound on Toshiba laptop

Discussion in 'Multimedia' started by champine53, Feb 6, 2007.

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  1. champine53

    champine53 Thread Starter

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    I have had trouble on my Toshiba A75-s206 with losing all sound. There is no sound with tunring on the laptop as Windows open, nor is there sound when I try to listen to music, watch a DVD, etc. When I go to my control panel and open the sounds and audio devices, the Device Volume area is greyed out so that nothing can be changed. i have had this problem intermittently. every once in a while when i restart it, the sound will return, and then it is gone again. Any help would be appreciated. thanks.
     
  2. bonk

    bonk Banned

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  3. champine53

    champine53 Thread Starter

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    Tried to download the driver, but when I unzip it and try to install it, I get an error message (I downloaded the driver from the US site because the UK site you linked didn't have the driver for my A75 series). Here it is what it says:
    AppName: alcupd.exe AppVer: 1.7.0.0 ModName: alcupd.exe
    ModVer: 1.7.0.0 Offset: 00018d83
     
  4. bonk

    bonk Banned

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    Understood.....

    Try going to device Manager and Uninstalling your sound drivers and then restart your PC.
     
  5. bonk

    bonk Banned

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    Did you get any CDs with the PC.......??
     
  6. champine53

    champine53 Thread Starter

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    Uninstalling and restarting didn't work.
    I have some CDs, but just XP stuff I think. What would you like me to try?
     
  7. bonk

    bonk Banned

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    Just wondering if you got a Utility CD with the PC as sometimes they come with them....have you tried installing your chipset drivers from that site also.

    If you have a Full XP CD try a repair install.
     
  8. champine53

    champine53 Thread Starter

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    Don't have the XP cd after all, though I have a Toshiba Recovery and Applications CD. I tried to reinstall the Realtek Audio driver, but I got the same error message that I got when I tried to download and install the new driver.

    there are no drivers on the Toshiba site or CD labeled "chipset". What should I be looking for? Thanks for the help thus far.
     
  9. bonk

    bonk Banned

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  10. champine53

    champine53 Thread Starter

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    we have a winner! thank you so much!
     
  11. bonk

    bonk Banned

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    Great! ......nice when that happens....
     
  12. ladylaw

    ladylaw

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    Hi I visited this site, when it prompted me 4 my serial number and i plugged it in they was sayin it is not registered. how can i go about that
     
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