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Loss Access to Control Panel and fake Windows Security Pop Up

Discussion in 'Windows XP' started by j_c_2001, Sep 22, 2007.

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  1. j_c_2001

    j_c_2001 Thread Starter

    Joined:
    Sep 22, 2007
    Messages:
    1
    Hi All,

    My control panel is available but when I try to access the items in control panel, I get the "restricted access...contact your security administrator" message.

    Also every 5 minutes I receive a false windows security pop up saying "Warning! Potential Spyware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to pervent any unathorised access to your files! Click YES to download spyware remove ..."

    I've ran SpyBot and I have Norton 360 but to no avail. Also my Symantec LiveUpdates is never able to connect to the server.

    Please Help...thanks!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:59:39 PM, on 9/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\printer.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\vsnp2std.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Southwest Airlines\Ding\Ding.exe
    C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://results.dashbar.com/search?c=27440&b=17862&t=0&ce=DI&m=NDIzNzIyNzcy&ver=2.0.1.8
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {90DC29CE-4112-6819-FC77-798E6BCA6B84} - SYSTRAV.dll (file missing)
    R3 - URLSearchHook: (no name) - {2C640B52-B3F4-2264-D5F2-CF5816ECB8EC} - iehelper.dll (file missing)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB003" /M "Stylus C84"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
    O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [UnSpyPC] "C:\Program Files\UnSpyPC\UnSpyPC.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
    O4 - Startup: system.exe
    O4 - Global Startup: autorun.exe
    O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: eFax Live Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
    O4 - Global Startup: eFax Tray Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GTray.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.77 85.255.112.159
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.77 85.255.112.159
    O20 - AppInit_DLLs: C:\WINDOWS\system32\systems.txt
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 8900 bytes
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.


    ==============================
    Download Superantispyware (SAS) free home version

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me regardless of what it finds with a new HijackThis log.

    This will take some time!!!!!!!!
     
  3. Mr.Honda

    Mr.Honda

    Joined:
    Oct 2, 2007
    Messages:
    1
    i'd like to make a huge THANKYOU notice to Mr.Techguy him self. I got that damn AVS dodgy spyware virus too. Loss of control panel. all daministrative tools the lot. was bothering me for 2 days. finally .. googled' it.. found this place.. within 5 minutes.. i have my computer back. your a legend, and will pass you on when ppl need you. respect matey, and thanks.

    p.s. speak to you soon . have a recruitment company setting up soon,.. will have your help with the system soon if ur free>?
     
  4. lili1126

    lili1126

    Joined:
    Oct 4, 2007
    Messages:
    34
    Big Thanks for MR.Techgy as well...i have been trying that for ages...but no luck...thanks a lot!! :D
     
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