Loss of Internet connection

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Gaabbyy

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Jan 26, 2011
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I support a small business with 6 computers(XP) wired networked to a Cisco router and connected to an ADSL WAN. For over a year now they have experienced an overnight loss of Internet connectivity requiring the router to be rebooted almost every morning. We thought it was a fault router so we replaced this with a good Cisco router, but the problem persisted. We got Cisco involved and they monitored it without finding fault, but they replaced it anyway. We also replaced our ISP but all without avail. I use a combination of pcAnywhere and Logmein to support them over the web. The strange thing is that I am always able to connect to their system, but when the fault is apparent, I can't get web access to their router internally or externally and they can't get Internet or e-mail access. The router is my DHCP server and each PC is DHCP mapped in it. Cisco have looked at all the settings of the router and they say they are good. ANY ideas your experts may have would be great. :)
 
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