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Loss of internet

Discussion in 'Virus & Other Malware Removal' started by rhysjoe, May 20, 2007.

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  1. rhysjoe

    rhysjoe Thread Starter

    Joined:
    Dec 28, 2003
    Messages:
    97
    My daughter started up her pc this morning and didn't have any internet.The wireless adapter software shows that it is connected but nothing that uses the internet works apart from utorrent.Msn messenger says it's the dns server.I have inclosed a HJT log.

    Logfile of HijackThis v1.99.1
    Scan saved at 13:12:36, on 20/05/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16441)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
    C:\Documents and Settings\Kayleigh_J\Desktop\utorrent.exe
    C:\HJT\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1163941023924
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1174152608718
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - https://ukplay.toontown.com/download/sv1.0.24.18/ttinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Protocol: bw+0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: offline-8876480 - {AC7D1949-E710-4F3F-8435-E40EBA46BEF1} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Go to Add/Remove programs and remove Logitech Desktop Messenger

    Restart the machine and post your log again.
     
  3. rhysjoe

    rhysjoe Thread Starter

    Joined:
    Dec 28, 2003
    Messages:
    97
    Thanks for your reply.The internet is now working, have deleted the desktop manager and done a new hjt log.

    Logfile of HijackThis v1.99.1
    Scan saved at 18:30:08, on 20/05/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16441)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\MSN Messenger\livecall.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\HJT\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1163941023924
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1174152608718
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - https://ukplay.toontown.com/download/sv1.0.24.18/ttinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
      • In the Files Created Within group click 30 days
      • In the Files Modified Within group select 30 days
      • In the File String Search group select Non-Microsoft
    • Now click the Run Scan button on the toolbar.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

    Please post the resulting log here as an attachment.
     
  5. rhysjoe

    rhysjoe Thread Starter

    Joined:
    Dec 28, 2003
    Messages:
    97
    Here is the WinPFind3U log that you wanted.
     

    Attached Files:

  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .
    • Double-click the Network Connections icon
    • Right-click the Local Area Connection icon and select Properties.
    • Hilight Internet Protocol (TCP/IP) and click the Properties button.
    • Be sure Obtain DNS server address automatically is selected.
    • OK your way out.


    Go to Start > Run and type in cmd
    • Click OK.
    • This will open a command prompt.
    • Type the following line in the command window:

      ipconfig /flushdns

    • Hit Enter
    • Exit the command window

    Let me know if that restores the internet.
     
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