Loss of User account data

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Orchie

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Feb 2, 2013
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I use a Macbook for my personal use usually, but when I turned on my PC after not using it for a couple of months, all of my user information is gone: Documents, music, everything. The only thing is I don't think it's gone, I can't access my music using iTunes on that machine, but I can access it using Windows media player. If I try to open OneNote pages, I get nothing. I have run Spybot and AVG antivirus. It seems as though my user account information is being hidden. Other user accounts (my wife's and a guest account) are working just fine. I would prefer not to return to a restor point, as I don't even know when this was lost. Any advice? I have Net+ and A+ certs, and I work in software, so any response can assume that level of knowledge.
 
Joined
Aug 1, 2003
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Restore Points do not restore lost personal files or programs. It restores the "system" which means primarily the registry and the Windows folder. All restore points are easily reversible if you don't like the results, so trying one is not a risk and if the problem is due to something with the operating system, it may just work.
 
Joined
Dec 28, 2004
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8,256
1. Try data recovery.
Here's a URL with some programs.
http://forums.techguy.org/8373117-post2.html

Edit:
Remove the HDD from the computer that has the data you need.
Install data recovery software on a 2nd computer.
Slave the HDD that contains the data you want to recover to the computer on which you installed the data recovery software.

2. Enable the Administrator profile in W7. Boot to that profile. Try to access your files.

RF123
 
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Aug 4, 2003
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5,620
Try creating another profile with admin rights and boot in to the new account. Now take ownership of the C:\ drive. Can you access your files from there?
 
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I suggested removing the HDD to avoid over writing of the files in case they have been deleted. The Administrator account is already on the computer, so using it won't over write any disk space where the deleted files [ IF they have been deleted ] are located.

RF123
 
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