There was a similar post here recently, but it advised anyone from following the same instructions as the problem was unique to that particular computer. I had tried several antivirus/spyware programs before the last one expired and I went sometime with no protection. You know how that ended up... Tried to fix with Norton 360. It removed most of the problems and everything was fine for a while. Some where along the line I lost my administrator rights (there is only one user account on this XP computer), lost my control panel and I get "access denied Please contact your administrator" or "access denied due to restrictions on this computer contact your administrator". Now the Norton software cannot connect to the Symatec site to update, nor can I bring up the Symantec site from IE (I dont have a problem with any other web sites, and their server is not down I can log on with other pcs). I also get a recurring AV Systemcare popup. Any help would be appreciated! Thanks.