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lost all folders on Juno email

Discussion in 'All Other Software' started by Elfun, Apr 1, 2010.

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  1. Elfun

    Elfun Thread Starter

    Apr 1, 2010
    At the end of a free upgrade of a service (I don't remember which one) Juno's email system
    announced a problem. It then took all my emails ( over 9000 ) many of which were in folders
    and said they had to put all of them in a "restored 3/31/10 file". I no longer have folder names on
    the site and no record of which folder contained which emails.
    Emails go back to July 2005. Windows XP
    Can I reverse this action ?
    How can I get my folders back ?
  2. BigEd77


    Mar 9, 2005
    Even though Juno Technical Support charges $1.95 per minute to help, I have figured out the solution since one of my customers had the exact same issue.

    The solution is to open Juno E-mail.

    Go to "File, Manage E-mail Folders"

    Choose "Import Folder"

    Surf to the location of your old mai folders. (I would search for: fold10*.* and see what you get)

    There will be a user folder that your old folders will be located in. Choose that user folder and it will bring up a list of your old folders.

    Select all of your old folders and import them.

    It will take a while since you have a lot of emails. But it worked fo me.

    Good Luck

    Ed Collins
    Blue Byte Technology Solutions
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