lost all folders on Juno email

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Elfun

Thread Starter
Joined
Apr 1, 2010
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1
At the end of a free upgrade of a service (I don't remember which one) Juno's email system
announced a problem. It then took all my emails ( over 9000 ) many of which were in folders
and said they had to put all of them in a "restored 3/31/10 file". I no longer have folder names on
the site and no record of which folder contained which emails.
Emails go back to July 2005. Windows XP
Can I reverse this action ?
How can I get my folders back ?
Elfun
 
Joined
Mar 9, 2005
Messages
6
Even though Juno Technical Support charges $1.95 per minute to help, I have figured out the solution since one of my customers had the exact same issue.

The solution is to open Juno E-mail.

Go to "File, Manage E-mail Folders"

Choose "Import Folder"

Surf to the location of your old mai folders. (I would search for: fold10*.* and see what you get)

There will be a user folder that your old folders will be located in. Choose that user folder and it will bring up a list of your old folders.

Select all of your old folders and import them.

It will take a while since you have a lot of emails. But it worked fo me.

Good Luck

Ed Collins
Blue Byte Technology Solutions
www.bluebytetech.com
 
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