Hi, today I caught the googleupdate.exe virus and it was something serious. I have McAfee as a security system on my PC but I'm starting to think it's a total waste. If I can download a more dependable security system, please advise. I was streaming online and suddenly the webpage closed and I received about 15 error messages about system32. I did a hard shut down so I could go to safe mode and run the Malwarebytes search. It found 4 items. I rebooted and the 15 system errors came up again along with another error threatening the disc space. This time I decided to do a system restore. The earliest restore point was on the 22nd of this month (I don't know how to change this setting) so I did the restore. I did another malwarebytes "full" search which revealed 2 additional bugs. I have the search log so let me know if you need them. So far, everything is OK - except- all of my documents, important files, photos etc are gone. When I restarted the computer there is a flash which showed the folders, but they disappeared. I ran a search on the computer and none of the photos or anything exist on the C drive. Are they totally gone? These are tons of photos of my children from birth to now so I'm totally done if they are.