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Lost Bookmarks in Google Chrome, Windows XP

Discussion in 'Windows XP' started by wpfulton, Jun 20, 2016.

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  1. wpfulton

    wpfulton Thread Starter

    Joined:
    Jun 20, 2016
    Messages:
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    All of my Bookmarks in Google Chrome ( in Windows XP ) simply disappeared. I cannot even now find the Bookmarks or Bookmarks.bk folders in any of my Users. System Restore does not help. Any suggestions on this matter would be greatly appreciated.
    System Info :

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) M processor 1.73GHz, x86 Family 6 Model 13 Stepping 8
    Processor Count: 1
    RAM: 1015 Mb
    Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 1 Mb
    Hard Drives: C: Total - 35032 MB, Free - 8055 MB;
    Motherboard: Dell Inc., 0GD366
    Antivirus: Webroot SecureAnywhere, Updated: Yes, On-Demand Scanner: Enabled
     
  2. weirdtoys

    weirdtoys

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    Feb 3, 2015
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  3. wpfulton

    wpfulton Thread Starter

    Joined:
    Jun 20, 2016
    Messages:
    2
    Thank you. I used that link and discovered that the solution offered didn't apply to this situation so I used it to eliminate what was not applicable ( sounds confusing, I know ). However , doing this led me back to a simple mysterious matter. In my Chrome Settings I discovered that in the "People" category a new identity named " Person 1 " had been created and was the dominant identity. I have no idea where it came from. I deleted " Person 1 " and defaulted to the original identity and everything I had lost was back. Perhaps this can help someone else who has mysterious disappearing bookmarks and history. Thanks again.
     
  4. TonyB25

    TonyB25 Banned

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    Messages:
    2,540
    Chrome isn't supported on Windows XP.
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
    78,198
    First Name:
    Frank
    Google Chrome dropped support for Windows XP a couple of months ago.

    I use Mozilla Firefox in Windows XP and have never used Google Chrome, so I don't know if the dropped support is contributing to the lost bookmarks issues.

    --------------------------------------------------------------
     
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