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Lost Control Panel & Admin rights!!! HELP~pls

Discussion in 'Virus & Other Malware Removal' started by jessejane, Nov 2, 2007.

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  1. jessejane

    jessejane Thread Starter

    Joined:
    Nov 2, 2007
    Messages:
    2
    I am not on my own computer... helping someone else to fix theirs.
    We have no administrative rights and control panel is GONE! I ran the free scan from Symantec and it came up with more than I can count trojans and other stuff.... This computer 'was' sitting in a place where 'people' came in and used it for their...... uhhh.... personal 'stuff'.... so it is completely corrupted.
    It is used at a small business office and would really like to repair it for them. The only thing I do know is that it he is running WinXP Home (service pack2 suppose to be on it)... it is from Dell.
    I am hoping someone can help me get it up and running again.... all of his car sales 'stuff' is on it!!
    Thanks
     
  2. jessejane

    jessejane Thread Starter

    Joined:
    Nov 2, 2007
    Messages:
    2
    Thought this may help.... I am hoping to resolve this today =).

    Logfile of HijackThis v1.99.1
    Scan saved at 7:54:42 PM, on 11/2/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\system32\Brmfrmps.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Brother\ControlCenter2\brctrcen.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\DOCUME~1\MOJI\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    O2 - BHO: (no name) - {597860E2-97E8-4DFC-A26E-5CE008F2988A} - C:\WINDOWS\abkacb.dll (file missing)
    O2 - BHO: (no name) - {868865EC-0295-4C7D-B25D-9F65314145E9} - C:\WINDOWS\system32\khfcbab.dll (file missing)
    O2 - BHO: (no name) - {BE5E9DCE-E1D3-47B8-8E10-A1E2BE7A239C} - C:\WINDOWS\system32\ddcyw.dll (file missing)
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKLM\..\Run: [{ZN}] C:\WINDOWS\TISKY009.exe SKY009
    O4 - HKLM\..\Run: [{80-08-84-4B-ZN}] c:\windows\system32\kkdsregk.exe CHD003
    O4 - HKLM\..\Run: [yoipazcA] C:\WINDOWS\yoipazcA.exe
    O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [SetDefPrt2] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
    O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
    O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\gejqpgdw.dll",sitypnow
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [kloyvauA] C:\WINDOWS\kloyvauA.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\twinlldt.exe SKY009
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DoNotDelete] C:\WINDOWS\system32\explore.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O20 - AppInit_DLLs: C:\WINDOWS\system32\systems.txt
    O20 - Winlogon Notify: abkacb - C:\WINDOWS\abkacb.dll (file missing)
    O20 - Winlogon Notify: ddcyw - C:\WINDOWS\system32\ddcyw.dll (file missing)
    O20 - Winlogon Notify: khfcbab - khfcbab.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\lmiiioxs.exe (file missing)
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: LogMeIn Rescue (LMIRescue) - Unknown owner - C:\WINDOWS\LMIC.tmp\rescue.exe" -service -sid 1b321556-95ed-4d3d-a891-a3b8eadaab37 (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
     
As Seen On
As Seen On...

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