Lost Control Panel

[UltimateEagle]

My computer was infected with some malicious spyware. I purchased a spyware removal tool (Spy Sweeper) and quarantined a number of trojan files, but still experienced several annoying fake pop-up error messages. After researching these on the internet, I eventually downloaded SUPERAntiSpyware, did some additional scans, rebooted in safe mode, ran something called "SmitfraudFix", found and deleted some more infected files, and seem to have gotten rid of most of my problems, but I have lost visibility of my Control Panel and my Windows security shield shows that I have security alerts. When I try to click the icon to see the alerts, I get a message saying, "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator". I have tried to open my Security Center under "System Tools", but get the same message.

Can someone help me restore visibility of my Control Panel and get my Windows securty settings reset?

 

[UltimateEagle]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:49:12 PM, on 10/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\palmOne\Palm.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
F2 - REG:system.ini: Shell=Explorer.exe
F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\system32\ntos.exe (User 'Default user')
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1193427694738
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7005 bytes

 

[UltimateEagle]

Bump

 

[Cookiegal]

Hi and welcome to TSG,

Download ComboFix and save it to your desktop.

**Note: In the event you already have ComboFix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Close any open browsers.

2. Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick comboFix's window while it's running. That may cause it to stall**

 

[UltimateEagle]

And here's the results:

ComboFix 07-11-02.3 - Gary Stalter 2007-11-02 19:46:49.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.321 [GMT -4:00]
Running from: C:\Documents and Settings\Gary Stalter\My Documents\Temp\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Gary Stalter\g2mdlhlpx.exe
C:\Documents and Settings\Gary Stalter\ResErrors.log
C:\WINDOWS\system32\7_exception.nls
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\xlavba6.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_RUNTIME
-------\runtime


((((((((((((((((((((((((( Files Created from 2007-10-03 to 2007-11-03 )))))))))))))))))))))))))))))))
.

2007-11-02 19:44 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-29 19:48 <DIR> d-------- C:\Program Files\Trend Micro
2007-10-26 22:24 289,144 --a------ C:\WINDOWS\SYSTEM32\VCCLSID.exe
2007-10-26 22:24 288,417 --a------ C:\WINDOWS\SYSTEM32\SrchSTS.exe
2007-10-26 22:24 53,248 --a------ C:\WINDOWS\SYSTEM32\Process.exe
2007-10-26 22:24 51,200 --a------ C:\WINDOWS\SYSTEM32\dumphive.exe
2007-10-26 22:24 25,600 --a------ C:\WINDOWS\SYSTEM32\WS2Fix.exe
2007-10-26 22:24 2,140 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2007-10-26 22:18 <DIR> d-------- C:\Documents and Settings\NetworkService\Application Data\Webroot
2007-10-26 10:25 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-26 10:25 <DIR> d-------- C:\Documents and Settings\Gary Stalter\Application Data\SUPERAntiSpyware.com
2007-10-26 10:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-26 10:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-25 16:38 <DIR> d-------- C:\Program Files\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Program Files\AskSBar
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\Gary Stalter\Application Data\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Webroot
2007-10-25 16:38 1,526,072 --a------ C:\WINDOWS\WRSetup.dll
2007-10-25 16:38 163,640 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\ssidrv.sys
2007-10-25 16:38 23,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\sskbfd.sys
2007-10-25 16:38 21,816 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\sshrmd.sys
2007-10-25 16:38 20,280 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\SSFS0BB9.sys
2007-10-25 16:36 164 --a------ C:\install.dat
2007-10-24 12:23 20,992 --a------ C:\WINDOWS\oeimara.exe
2007-10-23 07:58 24,064 --a------ C:\WINDOWS\SYSTEM32\msxml3a.dll
2007-10-22 21:23 1,536 --a------ C:\WINDOWS\SYSTEM32\Delete_Me_Dummy_sulimo.dat
2007-10-22 13:39 582,656 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rpcrt4.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-03 00:01 --------- d-----w C:\Program Files\Symantec AntiVirus
2007-10-07 20:37 --------- d-----w C:\Program Files\palmOne
2007-09-20 23:10 --------- d-----w C:\Program Files\Google
2007-09-20 19:59 --------- d-----w C:\Program Files\Western Digital Technologies
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
2007-10-25 16:38 66912 --a------ C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}"= C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL [2007-10-25 16:38 267592]

[HKEY_CLASSES_ROOT\CLSID\{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" []
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-08-15 20:15]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-09-20 19:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-25 19:45]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2002-01-09 22:53:14]
HotSync Manager.lnk - C:\Program Files\palmOne\Hotsync.exe [2004-06-09 15:16:08]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 2004-09-07 18:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
C:\Program Files\Apoint\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
C:\Program Files\Dell\QuickSet\quickset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
C:\Program Files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
"C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\gcasServ]
"C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OSCD_Creator]
c:\Dell\PreODM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\VPTray.exe

R0 SSFS0BB9;Spy Sweeper File System Filer Driver: 0BB9;C:\WINDOWS\system32\Drivers\SSFS0BB9.SYS
R3 O2SCBUS;O2Micro SmartCardBus Reader;C:\WINDOWS\system32\DRIVERS\ozscr.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-01 21:24:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
"2007-10-29 12:05:25 C:\WINDOWS\Tasks\wrSpySweeperTrialSweep.job"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-02 20:02:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-02 20:05:35
.
--- E O F ---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:08:23 PM, on 11/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1193427694738
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6339 bytes

 

[Cookiegal]

Don't forget to re-enable your anti-virus before going on line again.


Go to Control Panel - Add/Remove programs and remove:

AskSBAR (any entires for this or the toolbar. This is adware that gets bundled with SpySweeper. In fact, I would go so far as to recommend that you uninstall SpySweeper because of this bundle but that's your choice).


Open Notepad and copy and paste the text in the quote box below into it:

File::
C:\WINDOWS\oeimara.exe
C:\WINDOWS\SYSTEM32\Delete_Me_Dummy_sulimo.dat

Folder::
C:\Program Files\AskSBar

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}"-
[-HKEY_CLASSES_ROOT\CLSID\{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}]

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

 

[Cookiegal]

Don't forget to re-enable your anti-virus before going on line again.


Go to Control Panel - Add/Remove programs and remove:

AskSBAR (any entires for this or the toolbar. This is adware that gets bundled with SpySweeper. In fact, I would go so far as to recommend that you uninstall SpySweeper because of this bundle but that's your choice).


Open Notepad and copy and paste the text in the quote box below into it:

File::
C:\WINDOWS\oeimara.exe
C:\WINDOWS\SYSTEM32\Delete_Me_Dummy_sulimo.dat

Folder::
C:\Program Files\AskSBar

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}"=-
[-HKEY_CLASSES_ROOT\CLSID\{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA}]

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

 

[UltimateEagle]

Done. New logs posted

FILE::
C:\WINDOWS\oeimara.exe
C:\WINDOWS\SYSTEM32\Delete_Me_Dummy_sulimo.dat
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\AskSBar
C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
C:\Program Files\AskSBar\bar\History\search2
C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
C:\WINDOWS\oeimara.exe
C:\WINDOWS\SYSTEM32\Delete_Me_Dummy_sulimo.dat

.
((((((((((((((((((((((((( Files Created from 2007-10-03 to 2007-11-03 )))))))))))))))))))))))))))))))
.

2007-11-03 13:02 267,592 --a------ C:\Program Files\Uninstall Ask Toolbar.dll
2007-11-02 19:44 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-29 19:48 <DIR> d-------- C:\Program Files\Trend Micro
2007-10-26 22:24 289,144 --a------ C:\WINDOWS\SYSTEM32\VCCLSID.exe
2007-10-26 22:24 288,417 --a------ C:\WINDOWS\SYSTEM32\SrchSTS.exe
2007-10-26 22:24 53,248 --a------ C:\WINDOWS\SYSTEM32\Process.exe
2007-10-26 22:24 51,200 --a------ C:\WINDOWS\SYSTEM32\dumphive.exe
2007-10-26 22:24 25,600 --a------ C:\WINDOWS\SYSTEM32\WS2Fix.exe
2007-10-26 22:24 2,140 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2007-10-26 22:18 <DIR> d-------- C:\Documents and Settings\NetworkService\Application Data\Webroot
2007-10-26 10:25 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-26 10:25 <DIR> d-------- C:\Documents and Settings\Gary Stalter\Application Data\SUPERAntiSpyware.com
2007-10-26 10:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-26 10:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-25 16:38 <DIR> d-------- C:\Program Files\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\Gary Stalter\Application Data\Webroot
2007-10-25 16:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Webroot
2007-10-25 16:38 1,526,072 --a------ C:\WINDOWS\WRSetup.dll
2007-10-25 16:38 163,640 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\ssidrv.sys
2007-10-25 16:38 23,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\sskbfd.sys
2007-10-25 16:38 21,816 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\sshrmd.sys
2007-10-25 16:38 20,280 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\SSFS0BB9.sys
2007-10-25 16:36 164 --a------ C:\install.dat
2007-10-23 07:58 24,064 --a------ C:\WINDOWS\SYSTEM32\msxml3a.dll
2007-10-22 13:39 582,656 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rpcrt4.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-03 17:15 --------- d-----w C:\Program Files\Symantec AntiVirus
2007-10-07 20:37 --------- d-----w C:\Program Files\palmOne
2007-09-20 23:10 --------- d-----w C:\Program Files\Google
2007-09-20 19:59 --------- d-----w C:\Program Files\Western Digital Technologies
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\SYSTEM32\inetcomm.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" []
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-08-15 20:15]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-09-20 19:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-25 19:45]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2002-01-09 22:53:14]
HotSync Manager.lnk - C:\Program Files\palmOne\Hotsync.exe [2004-06-09 15:16:08]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 2004-09-07 18:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
C:\Program Files\Apoint\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
C:\Program Files\Dell\QuickSet\quickset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
C:\Program Files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
"C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\gcasServ]
"C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OSCD_Creator]
c:\Dell\PreODM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\VPTray.exe

R0 SSFS0BB9;Spy Sweeper File System Filer Driver: 0BB9;C:\WINDOWS\system32\Drivers\SSFS0BB9.SYS
R3 O2SCBUS;O2Micro SmartCardBus Reader;C:\WINDOWS\system32\DRIVERS\ozscr.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-01 21:24:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
"2007-10-29 12:05:25 C:\WINDOWS\Tasks\wrSpySweeperTrialSweep.job"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-03 13:15:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-11-03 13:17:29 - machine was rebooted
C:\ComboFix2.txt ... 2007-11-02 20:05
.
--- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:18:13 PM, on 11/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1193427694738
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6019 bytes

 

[Cookiegal]

You need to check this in msconfig so your anti-virus runs but leave Windows Defender disabled until we're finished the clean up please.

ccApp


Delete the following file manually:

C:\Program Files\Uninstall Ask Toolbar.dll


Download and install AVG Anti-Spyware v7.5. Note to AVG Free anti-virus program users only: This is not the same program as the one you already have, this is an anti-spyware program so please proceed with the instructions.

• After download, double click on the file to launch the install process.
• Choose a language, click "OK" and then click "Next".
• Read the "License Agreement" and click "I Agree".
• Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
• After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
• The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'. As AVG Anti-Spyware may interfere with some of our other fixes, we are temporarily disabling its active protection features until your system is clean, then you can re-enable them.
• Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
• Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update".
  Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
• Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

Reboot your computer in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them inaccessible for doing a scan. If this happens press Alt + Spacebar. A menu will come open, make sure you select maximize then run the scan. If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

Scan with AVG Anti-Spyware as follows:

• Click on the "Scanner" button and choose the "Settings" tab.
  
• Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
• Under "How to Scan? ", "Possibly unwanted software", and What to Scan?" leave all the default settings.
• Under "Reports" select "Do not automatically generate reports".
• Click the "Scan" tab to return to scanning options.
• Click "Complete System Scan" to start.
• When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
• You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the :Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.

• Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
• Exit AVG Anti-Spyware when done, reboot normally and post the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can continue to use as an on-demand scanner or you may purchase a license to use the full version. We are installing AVG Anti-Spyware with its real-time protection disabled. Once your system is clean you may re-enable it so you can continue using this feature for the remainder of the trial period.


Please go HERE to run Panda's ActiveScan

• You need to use IE to run this scan
• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.

 

[UltimateEagle]

Okay. I followed the instructions provided. Here are the resulting logs:

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:45:50 PM 11/3/2007

+ Scan result:



C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP510\A0045233.exe -> Not-A-Virus.Hoax.Win32.Renos.ne : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP510\A0045313.exe -> Not-A-Virus.Hoax.Win32.Renos.ne : Cleaned with backup (quarantined).
C:\Documents and Settings\Gary Stalter\Cookies\[email protected][2].txt -> TrackingCookie.Onestat : Cleaned.
C:\Documents and Settings\Gary Stalter\Cookies\[email protected][1].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Gary Stalter\Cookies\[email protected][2].txt -> TrackingCookie.Revsci : Cleaned.
C:\Documents and Settings\Gary Stalter\Cookies\[email protected][2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Gary Stalter\Cookies\[email protected][1].txt -> TrackingCookie.Webtrends : Cleaned.


::Report end



Incident Status Location

Adware:adware/webattaker Not disinfected c:\windows\uniq
Spyware:Cookie/Mysearch Not disinfected C:\Documents and Settings\Gary Stalter\Cookies\[email protected][2].txt
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\Gary Stalter\Desktop\ComboFix.exe[nircmd.exe]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\Gary Stalter\Desktop\ComboFix.exe[nircmd.cfexe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Gary Stalter\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\Gary Stalter\Desktop\SmitfraudFix.zip[SmitfraudFix/Reboot.exe]
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\Gary Stalter\Desktop\SmitfraudFix.zip[SmitfraudFix/restart.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix\SmitfraudFix\Process.exe
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix\SmitfraudFix\Reboot.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix\SmitfraudFix\restart.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix.zip[SmitfraudFix/Reboot.exe]
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\Gary Stalter\My Documents\SmitfraudFix.zip[SmitfraudFix/restart.exe]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\NirCmd.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\SYSTEM32\Process.exe

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:03 PM, on 11/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1193427694738
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6519 bytes

 

[Cookiegal]

Delete this folder manually:

c:\windows\uniq


How are things running now?

 

[UltimateEagle]

Everything seems to be running great... Thanks to you.
Should I reset my System Configuration Utility to "Normal Startup"? And what about that ccApp thing you had me check?

 

[Cookiegal]

You should not be running in normal startup as the fewer things that run at startup, the better. You should also uncheck these in msconfig so they don't run at startup:

Adobe Reader Speed Launcher
QuickTime Task
iTunesHelper

ccApp is your anti-virus and you must leave that running.

To tidy up you can fix this entry in HijackThis as it doesn't point to anything:

O18 - Filter: text/plain - (no CLSID) - (no file)


You can delete the ComboFix utility and delete this folder, which is where ComboFix stores deleted files as backups:

C:\Qoobox


Here are some final instructions for you.

Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.


I also recommend downloading SPYWAREBLASTER for added protection.

Read here for info on how to tighten your security.


Delete Temporary Files:

Go to Start - Run and type in cleanmgr and click OK.
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.

 

[UltimateEagle]

Everything is working great. Thanks!

 

[Cookiegal]

It's my pleasure.