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Lost my CDrom

Discussion in 'Hardware' started by margaret, Feb 2, 2000.

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  1. margaret

    margaret Thread Starter

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    My cdrom was working fine.. till one day I went to run a program that requires a cd. It asked me for the letter of the cdrom drive, which has always been d. It doesn't look like the cdrom is recognized anymore by the system. I rebooted a number of times but no luck. I can put a cd in and the light goes on but I don't think it is reading it. I have windows 95. Any suggestions?
     
  2. LarryCore

    LarryCore

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    Right click on My Computer, choose properties, then Device Manager. Anything listed with a ! or ?

    Let us know.
     
  3. margaret

    margaret Thread Starter

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    Yes... there are three !

    Mitsumi CD-ROM Controller with Double Speed Drive

    Secondary IDE controller (single fifo)

    Primary IDE controller (single fifo)

    What do I do. Thanks margaret
     
  4. Macky

    Macky

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    Open your case and check to see if the IDE cable (gray ribbon cable) is plugged in all the way. The some time wiggle loose because of vibrations from the CDROM running.

    [This message has been edited by Macky (edited 02-03-2000).]
     
  5. margaret

    margaret Thread Starter

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    I opened the case and checked all the connections. They appear to be in all the way. Anything else?
     
  6. Macky

    Macky

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    Go into the device manager again. This time choose the properties of your cd-rom and check to see if there has been drive letter assigned to it. If not assign one.
     
  7. margaret

    margaret Thread Starter

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    It doesn't give me the option to assign a letter.
     
  8. Charlton

    Charlton

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    Go DEVICE MANAGER, Double click on the CD-ROM, then you will see the Description of your CD-ROM, click on it to highlight, then choose property and assign another letter. click OK and then maybe reboot the PC.
     
  9. LarryCore

    LarryCore

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    Your CD isn't going to work until we get rid of those !

    They mean that the IDE controller isn't configured correctly, and that is what your CD is plugged into.

    First thing I would try - boot in Safe Mode (press F8 when you see Starting Windows to get the menu) and in Device Manager remove all the IDE controllers that you can and the Mitsumi CD.

    Reboot and it should detect them automatically.

    Let us know what happens.

     
  10. margaret

    margaret Thread Starter

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    I did what you said.
    I removed the mitsumi cd-rom controller
    but I couldn't remove the secondary ide
    controller or the primary ide controller. It said I had to first remove its parent... the standard dual pci ide controller.
    when i removed that though, it wouldn't let me remove the others after.

    Now I have

    mitsumi cd rom controller - gone

    Secondary IDE controller (single fifo) - good

    ! primary IDE controler (single fifo)

    Standard dual PCI IDE controller (comes back on reboot)

    [​IMG] anything else I can do. Thanks for your help.... Margaret
     
  11. MikeV

    MikeV

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    703
    Do you have a driver disk for your motherboard?

    I've seen this happen a few times when IDE drivers included with the motherboard aren't installed, and the MS ones don't work too well.

    What kind of motherboard (or computer, if it's a name brand PC) do you have? You can probably find drivers on the website, too.

    You give the info, we try to answer [​IMG]


    Mike

    ------------------
    It is easier to get forgiveness than it is to get permission.

    Lewis' Law: People will buy anything that's one to a customer...

    Hurewitz's Memory Principle: The chance of forgetting something is directly proportional to... to... uh.....
     
  12. margaret

    margaret Thread Starter

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    Hello again..

    I don't have a driver disk. 2 years ago when my old computer didn't work anymore I had a friend of a friend who knows computers put a new motherboard and cdrom in.
    I took the info off the cd rom when I had it opened...
    ACER model# 824A-402
    5v-0.8A 12v-0.9A
    should I look at the motherboard. Where is that located?
    Thanks.. margaret
     
  13. LarryCore

    LarryCore

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    Yes, we need the motherboard model. The CD doesn't matter much at this point, and may never matter.

    Model numbers are in different places on different boards, so there is no certain place to look. It will be right on the board itself though, not on one of the chips.
     
  14. margaret

    margaret Thread Starter

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    I hope this is the right number
    M21 205366
    Is that it?

    Margaret
     
  15. LarryCore

    LarryCore

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    Well, that number didn't pull up anything for me. Is there anything else one there?

    Was that number painted right on the mainboard? That wasn't the FCC number, right?
     
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