Lost Outlook inbox

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Chris Robinson

Thread Starter
Joined
Jan 19, 2007
Messages
3
I had a crash using XP and on rebooting the system activated chkdsk. On opening outlook, I found that all my folders had been emptied. I looked in the recycle bin and there they were. I restored them, but they do not appear in my Outlook.

How can I get outlook to incorporate these files? {I believe that on restoring them they have been saved back into a folder in settings etc, but I think the folder is hidden?

Any suggestions please?
 
Joined
Nov 2, 2002
Messages
22,468
Have you confirmed that Outlook is using the original PST data file? It may simply have started using a new blank one.
 
Joined
Nov 2, 2002
Messages
22,468
The default location for your Outlook file would be something like the:

C:\Documents and Settings\USER\Application Data\Microsoft\Outlook directory, where USER is replace by your actual USER ID.

Generally I like to configure Outlook to use a data file where the location is a bit easier to remember and find, like right in My Documents. But that will be for later.

For now see if there is any file in that directory.

If not you will need to search your hard drive for *.pst files. May need to configure the Windows Explorer Search to search for hidden and system files.
 
Joined
Jul 29, 2005
Messages
750
here is the path to my PST
C:\Documents and Settings\rsaylors\Local Settings\Application Data\Microsoft\Outlook
 
Joined
Nov 2, 2002
Messages
22,468
Note the files, dates and sizes of the files that are in that directory.

Start Outlook
Right click on Personal Folders
Properties
Advanced button
Note the file you are using now.

For example, if you are using a file dated today, but there is a larger pst file from a few days ago, that should be one you might try opening.

But for now let's get some of the details
 

Chris Robinson

Thread Starter
Joined
Jan 19, 2007
Messages
3
I have found all the files inthe directory you outlined. When I restored files from the recylce bin, its put these back there as well. I've looked at the info on Inbox repair tool and as it says to do there, have changed the file extensions from *.bat to *.pst.

I can't find a copy of the repair tool on my system (XP). and I was trying to 'import' the old files into my (new) outlook. However, when I look in File - Import there is not the option to 'import from another program or file' - the options are just about address book,messaging, and mail & news account settings.

Thanks for your help
Chris
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top