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Lost Programs after Factory Reset/Restore Dell Inspiron/Windows 7

Discussion in 'Windows 7' started by Warthog1, Nov 22, 2014.

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  1. Warthog1

    Warthog1 Thread Starter

    Nov 6, 2004

    After a successful factory reset and restore via Windows Backup/Restore, I'm missing a couple important programs (Adobe Acrobat; Paperport). Everything else seems to have restored properly. Is there still a chance these two are lurking on my backup Seagate external drive and, if so, how can I root them out (a simple search yields nothing)

    Any ideas out there????
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    I would not think so as Windows backup on 7 does not back up programs - only the system image does that.

    Windows 7 backup
    Windows Backup won't back up the following items:

    • Program files (files that define themselves as part of a program in the registry when the program is installed).
    • Files stored on hard disks that are formatted using the FAT file system.
    • Files that are in the Recycle Bin.
    • Temporary files on drives smaller than 1 GB

    Adobe of course if it was the free version is not a problem as you can simply download it

    Paperport if it was this

    is problem and the only possible solution I see if you still have any details of the purchase is to contact Nuance and see what they may offer you
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