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Lost The Sound

Discussion in 'Earlier Versions of Windows' started by Lin2002, Feb 13, 2005.

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  1. Lin2002

    Lin2002 Thread Starter

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    Somehow while trying to hook up new speakers on my mother's computer (Windows 98) I have lost the sound altogether! I've tried everything I can think of. Can anyone help me?
     
  2. 2harts4ever

    2harts4ever

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    Hi Lin2002,

    Out of curiousity have you double clicked the 'sound' icon in your task bar and made sure none of the volume controls are set on mute?

    Also, do you have any warning signals (question marks, etc.) on any of the sound features listed in 'Device Manager'?

    A few more bits of information on your mom's computer might be of help too (Computer model, amount of RAM, sound card name, etc.).

    Hope this helps.

    Regards,

    2harts4ever
     
  3. Lin2002

    Lin2002 Thread Starter

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    Hi 2harts4ever: I tried the volume controls, nothing's on mute but there is a ! warning in the device manager on "save device for voice modem". I don't know what that means! She's got a Cyrix MII, 32 mg ram, 2.16 mg drive. Don't know how to find the name of the sound card. Thanks for getting back to me.
     
  4. 2harts4ever

    2harts4ever

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    Hi Lin2002,

    The only other thing I can suggest, if you haven't already done it, is to shut down completely. Then recheck your speaker connections, reboot and see if that helps.

    If you still have no sound I am sure someone with much more expertise than myself will come along and be able to help.

    I don't have the
    setting you refer to in your post on my Win95 so I will let someone more knowledgeable explain that one.

    Sorry, I couldn't be of more help.

    Regards,

    2harts4ever
     
  5. Lin2002

    Lin2002 Thread Starter

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    No problem, thanks for trying. This is my first time on here so I'm just happy to know it works! I'm sure I'll be visiting here again.
     
  6. tracer357#1

    tracer357#1 Banned

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    try this
    go into your control panel and look for a icon "multimedia" and open it.
    in there you should see "preferred device" in there you should see
    (example = "sb pci playback") if so then open the advanced properties.
    in there you have settings and options.

    if there in nothing there in the multimedia then you will have to
    update your drivers for your sound card.

    btw were you having problems with the sound before you started
    installing new speakers?

    oh another thing go back into your device manager and update
    your "wave device for voice modem" drivers in your
    "sound, video and game controllers"

    see if this helps.
     
  7. Lin2002

    Lin2002 Thread Starter

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    Windows can't find any drivers for the "wave device for voice modem". Yes, there was sound before I added speakers and after I added a cheap set. Then a added a more expensive set and that's when I had the problem. I can't figure out why it was working before and not now.
     
  8. Couriant

    Couriant Trusted Advisor

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    You will need to find the drivers for your modem, not the sound.

    What speakers are you trying to use?
     
  9. Lin2002

    Lin2002 Thread Starter

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    Hi Tidus, I'm trying to hook up external desktop speakers. I had some other ones hooked up and they worked fine but when I went to hook up these new ones, I lost the sound completely. Previously, there were no speakers at all, but sound from the monitor. Thanks
     
  10. Couriant

    Couriant Trusted Advisor

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    just out of interest, did you put the wire in the same hole as the previous one? It should look like o)---> or something to that effect.

    Also did the wire from the monitor had 2 plugs for the speakers or one?
     
  11. tracer357#1

    tracer357#1 Banned

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    you did not explain that you had sound coming from your monitor
    in your previous postings.
    what it sounds like you have to change your default sound sources
    which was your " display monitor" to your external speakers.
    make sure you dont have a switch on the speakers that enable the
    speakers to operate also make sure that you have the proper
    connector from the speakers that goes into the pc some are
    different sizes and different color codes.

    also you did not say if you had anything in your multimedia "preferred device"
    in your "playback & record"

    but i think your problem is your pc can not decided which device
    to use for your default device in short which speaker to use
    monitor or external.
     
  12. Couriant

    Couriant Trusted Advisor

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    James
    try the first set of speakers again and see if those work. If they do then two things:

    1) the new speakers are faulty

    2) the new speakers need power. It's possible that the old ones did not require power (like AA batteries or mains) that's why it worked. Check the back for any covers for batteries.
     
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