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lost video card drivers

Discussion in 'Hardware' started by elfin, Sep 21, 2004.

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  1. elfin

    elfin Thread Starter

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    i recently performed a full system restore on an hp pavilion, what i didnt know is that a new video card had been installed in the computer an i apparently lost its drivers. the problem is that i cant complete the setup process because the monitor screen is black the video card is a Matrox MGA 64 bit
    1164SG-A any ideas on what i can do to fix this?
     
  2. Triple6

    Triple6 Moderator

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  3. Triple6

    Triple6 Moderator

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    If you still have the old video card or if its integrated then use that video card for the Restore Process then go back to the Matrox card.
     
  4. elfin

    elfin Thread Starter

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    video is lost when windows loads the setup process
     
  5. elfin

    elfin Thread Starter

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    the old card is integrated but apparently dont work cause i just get colors and lines all over the screen
     
  6. brite750

    brite750

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    Buy a cheap card
     
  7. brite750

    brite750

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    wait a minute you said you had a new card how can it be intergrated
     
  8. elfin

    elfin Thread Starter

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    the old card cannot be removed. someone added a new card so there are 2 in it now.
     
  9. norton850

    norton850

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    elfin

    Let's start over

    Take out the "new" video card. Boot up. What happens?
     
  10. elfin

    elfin Thread Starter

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    ok. let me explain exactly what is happening here. this was my aunt's computer, she broke the onboard video card and so had a new one put in. and it was working just fine until she tried to system restore the computer with the hewlett packard system restore option. now the setup cannot be completed because at that point i lose video. i know the setup process is waiting to be completed because i can hear it. i am assuming the drivers were lost when the system restor was ran because that formats the harddrive. how can i install the drivers with the os not fully setup? or is that not possible at all?
     
  11. brite750

    brite750

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    So your ob video is dead, unfortunately that is what you need when your reformatting until your os is up and running, unless someone knows how to load video drivers w/o an os you might be screwed, just copying them would not work they must be installed thru windows i beleive. You might be looking at a new mobo, sorry.
     
  12. LINKUP20GS

    LINKUP20GS

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    ok this is what i am getting you ran the system restore disk provided. you never mentioned what type system you were running. reguardless did this run all the way through until the reboot with video? i do you get your flash screen? can you access your bios? can you start in safe mode? truthfully it sounds as if your screen resolution is set too high for your onboard video? and your bios is set to use your onboard video instead of your pci or agp card. sound a little out there try hitting f8 during post and enter in safe mode using your old video. if you can access the desktop you should be able too set the resolution to something that will work. try 800x600 or lower if you can. if your getting color distorted or not then your operating system is loading drivers for your card.if ou get nowhere like that then it should load basic drivers for your pci or agp card if they are active in your bios/setup. try disableing your onboard video through your bios/setup and activating your new card usually accessed by hitting the delete key during the post. good luck
     
  13. elfin

    elfin Thread Starter

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    i think i am screwed i have tried everything. i even installed win 98 and it picks up new video card. the xp restore is picking up original card which does not work. in bios my only options are pci and onboard and neither one works.
    i dont know what else to do.
     
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