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Lost Windows Explorer & Desk Top

Discussion in 'Windows XP' started by tammyi, Oct 27, 2005.

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  1. tammyi

    tammyi Thread Starter

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    I have lost my desk top and windows explorer. I can only open programs up using the task manager. When I log on my wall paper shows up but no icons or start button, nothing. Please Help!!!!
     
  2. bonk

    bonk Banned

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    Can you try System Restore to a time when they where working.

    Go start>>All Programs>>accessories>>System tools>>System restore.
     
  3. tammyi

    tammyi Thread Starter

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    System Restore will not work no matter what date I choose to restore from.
     
  4. tammyi

    tammyi Thread Starter

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    I am also not able to reinstall windows. It does not detect the disk in the drive.
     
  5. bonk

    bonk Banned

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    Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

    Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
    • From the Start menu, select Run.
    • In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
    • Select the OK button.
    • Follow the prompts throughout the System File Checker process.
    • Reboot the computer when System File Checker completes.



    Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
    • From the Start menu, select Search, select All Files and Folders.
    • Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
    • Ensure that Search System Folders and Search Subfolders are also checked.
    • In the All or Part of the File Name box, type ie.inf
    • In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
    • Click the Search button.
    • In the search results pane, find the ie.inf file located in Windows\Inf folder.
    • Right click the ie.inf file and click Install on the context menu.
    • Reboot the computer when the file copy process is complete.
     
  6. tammyi

    tammyi Thread Starter

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    Is there an alternate way to access it? My start button is gone also. I have to use task manager and I cant find it.


    Tammy
     
  7. bonk

    bonk Banned

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    press F8 on startup and choose safemode with command prompt...you should be able to type sfc /scannow in the prompt screen and press enter
     
  8. tammyi

    tammyi Thread Starter

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    Thanks so much for your help, but that is not working either. I get an error msg saying the path cannot be found.
     
  9. bonk

    bonk Banned

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    In command prompt first enter your drive such as usually type C:\ sfc /scannow
     
  10. tammyi

    tammyi Thread Starter

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    Here's what I get: Windows file protection could not initiate a scan of protected system files. error code 0x000006ba the RPC server is unavailable.
     
  11. bonk

    bonk Banned

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    Try and get into Bios by tapping one of these on startup Del.Esc,F2 and when in Bios check the boot order and make your CD-rom the first...save changes and then put the disk in and reboot.
     
  12. tammyi

    tammyi Thread Starter

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    The only options I have is off and auto for each drive. should I trun off the c drive and make the cd rom auto?
     
  13. bonk

    bonk Banned

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    Yes try that turn off C drive and have the cd-rom auto and save and reboot with the O/S disk in the cd-ron drive and see if it recognizes it
     
  14. primetime212

    primetime212

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  15. tammyi

    tammyi Thread Starter

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    Thanks Primetime212, I looked and I dont have these files.

    Tammy
     
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