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Lots of help needed

Discussion in 'Windows XP' started by lmdance, Jan 24, 2009.

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  1. lmdance

    lmdance Thread Starter

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    Jan 24, 2009
    Messages:
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    I believe my registry is corrupt because I'm getting the same blue screen that others have had trouble with. It talks about the physical memory being dumped and stuff, and so I looked up the website you posted for someone else, but I don't think I have the start up disc. What can I do?
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    can you post the blue screen information
     
  3. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    We need specific information to help answer your question so would you please repost this with appropriate answers to the questions that pertain to your problem, so we can better help you fix your problem quickly.

    Computer: Brand Name & Model #

    Age of system and relevant components if different :

    CPU: Brand, speed

    Ram: Type, amount, speed

    Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Vista or Other

    Do you run Anti-Virus software: Brand Name, version #, is it up to date?

    For Video or Graphic problems:

    Video Card: Brand Name, type, speed, Chipset, driver version and date

    Video settings: resolution, advanced settings

    For Internet problems:

    Modem: Brand name and date of driver

    Type connection: dial-up, cable, sat/DSL, other

    Browser: IE, Netscape, Firefox, Sea Monkey and version #

    For Network problems:

    LAN or ethernet card(s) or adapters: Brand, # of cards

    Router: Brand name, type

    # machines on network

    Network settings and IP configuration


    Please state your specific problem and when it started

    Did you change anything, install any hardware or software before the problem started?

    List any recently installed software

    List software running in background ie: anti-virus program, mail programs, backup software.
    (Run,msconfig,ok,startup) and what is checked

    Any power disruption or incomplete shutdowns

    Failed Scandisk/chkdsk or defrag attempts

    Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

    Recent downloaded software


    This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.


    Thank you.
     
  4. lmdance

    lmdance Thread Starter

    Joined:
    Jan 24, 2009
    Messages:
    3
    Here is what the computer says:

    STOP:c000218 {registry File Failure}
    The registry cannot load the hive(file):
    \systemRoot\system\ConFig\SOFTWARE
    or its log or alternative.
    It is corupt, absent, or not writable.
    Beginning dump of physical memory
    Physical memory dump complete
    Contact your system administrator or technical support group for further assistance.

    It's an HP Pavillion about 3 years old, but I'm not sure of a lot of the other information.
     
  5. lmdance

    lmdance Thread Starter

    Joined:
    Jan 24, 2009
    Messages:
    3
    I also was using Internet Explorer at the time and the screen froze but I could pull up other browsers. I restarted it and then this happened
     
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