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Solved Lumia 735 Won't Send Email

Discussion in 'Windows Mobile Devices' started by psychmjr, Feb 14, 2017.

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  1. psychmjr

    psychmjr Thread Starter

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    Hello,

    I have a Lumia 735 Windows phone, and I have my email account set up. I followed all of the settings from my provider for both incoming and outgoing mail. My settings match their instructions. I can receive email with no problem-- but when I try to send email from my phone it sits in the outbox and will not send.
    Any help would be appreciated....
    Thanks!
     
  2. lochlomonder

    lochlomonder

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    If you can't send out, there's likely an error with the SMTP settings you got from your provider. Re-check those.
     
  3. psychmjr

    psychmjr Thread Starter

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    Yes, I did, and as I mentioned earlier, my settings match exactly what the provider gave me. I have spent hours online looking at many different forums, only to be given the exact same settings that they gave me originally for my phone... So I am at a loss-- I know it has to be a setting issue.... I just can't figure out what setting needs to be tweaked, and am not finding anything online to help.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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  5. psychmjr

    psychmjr Thread Starter

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    I was reading in another forum, a suggestion to simply uninstall the whole email account and re-enter it from scratch.... I will try anything at this point! LOL!
     
  6. psychmjr

    psychmjr Thread Starter

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    Well-- I don't know why... but it worked!! I deleted the email account and shut down the phone, turned it back on and re-added the account-- however this time it did not ask me for any incoming or outgoing mail settings. It seemed to just-- install.

    When it finished, I sent a test email and it worked! Again-- can't really tell you why-- but I'm not asking any questions! LOL!
     
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