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Discussion in 'Virus & Other Malware Removal' started by cellorelio, Sep 4, 2004.

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  1. cellorelio

    cellorelio Thread Starter

    Sep 4, 2004
    Just this morning, I began getting the following message every time I log on:

    "Cannot find the file 'C:\docume~1\admini~1.twi\locals~1\temp\LUProdRg.exe' (or one of its components). Make sure the path and file name are correct and that all required libraries are available.

    Anyone ever get this message? How can I get it to stop bugging me.

    Everything else seems to work fine.

    I think it might have something to do with Norton Systemworks 2003. I began getting the message after running the web cleanup component.

    Use a Windows 2000 platform.

  2. LDTate

    LDTate Malware Specialist

    Aug 13, 2004
    1. Open My Computer
    2. Right click on your hard drive that you wish to clean (C drive, for example)
    3. In the context menu that opens, select properties
    4. Under the general tab you should select Disk Cleanup
    5. Windows will scan your drive which will take a few seconds/minutes
    6. A box will display the various files you can remove. Here are some safe examples:

    Temporary Internet Files
    Recycle Bin
    Temporary Files
    7. Click OK and windows will comply.
  3. FinestRanger


    Oct 13, 2003
    Please go to this site and download HiJackThis by Merijn Bellekom:

    ***NOTE***Do not FIX anything without a log analyzer's guidance. MOST of what's listed is necessary for your computer to operate normally.

    HiJackThis download link

    Alternate download links:



    Under "Official Downloads" HiJackThis. It's the 2nd one down.

    Download and unzip to a permanent folder of your own creation.

    Open HiJackThis. Click "Scan". Then, in the lower left corner, click "Save Log".

    Save it to your permanent HiJackThis folder (or floppy disk if necessary).

    The log will open in Notepad. Click "Edit" then "Select All".

    Copy and paste the log back to this thread.
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