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60yearold

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I just purchased a brand new HP dv7-7250 US 17 Windows 8 computer. I also subscribed to Lynda.com which has instructional videos. Somehow, I cannot watch the videos on this new machine while I can on my workplace lap top. the instructions suggested reinstalling flash etc. That cannot be it because the computer is less than a week old. Any simple things that I can do?
 
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