Solved Mac Book Pro A1278

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yowill

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I have a MacBookPro that cannot get past the Mac OS Utilities mode. Notice the steps I've already taken. See photos
 

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I have a MacBookPro that cannot get past the Mac OS Utilities mode. Notice the steps I've already taken. See photos
Looks like it didn't complete a upgrade or (re)install. The last screen is asking for a restore source (either restore from a copy of the software on your MAC or restore from a Apple server).

I would recommend a clean install from the Apple server. You will need to log into your Apple account (the account the MAC is linked to) to do this.

Were you trying to upgrade to High Sierra or just to the latest version?
 

yowill

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Looks like it didn't complete a upgrade or (re)install. The last screen is asking for a restore source (either restore from a copy of the software on your MAC or restore from a Apple server).

I would recommend a clean install from the Apple server. You will need to log into your Apple account (the account the MAC is linked to) to do this.

Were you trying to upgrade to High Sierra or just to the latest version?
I was trying to upgrade to the latest version.
 

yowill

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Looks like it didn't complete a upgrade or (re)install. The last screen is asking for a restore source (either restore from a copy of the software on your MAC or restore from a Apple server).

I would recommend a clean install from the Apple server. You will need to log into your Apple account (the account the MAC is linked to) to do this.



Were you trying to upgrade to High Sierra or just to the latest version?
This is what I did today. Is the OS X Base System the recovery drive?
In Disk Utility I only have the options First Aid and Partition when selecting OS X Base System. When I chose Apple HDD SATA Internal Physical Disk I only get the First Aid and the Partition option.
 

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This is what I did today. Is the OS X Base System the recovery drive?
In Disk Utility I only have the options First Aid and Partition when selecting OS X Base System. When I chose Apple HDD SATA Internal Physical Disk I only get the First Aid and the Partition option.
Have you booted into recovery mode or tried disk utility through the Utility menu? If you boot into Recovery mode (Turn off your MAC completely. Hold down the command+R keys as you press the power button. Continue holding the command+R keys until you see the Apple logo, then release the keys). This will boot you into Recovery mode. You should then click on Disk Utility mode. Once there, you should see the options for reinstalling the OS.

Incidentally, have you tried the First Aid option?
 

yowill

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I'm having multiple issues with this machine. Now it won't turn on. Should I take out the battery then press down the power button like on Windows machines?
 

yowill

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I'm having multiple issues with this machine. Now it won't turn on. Should I take out the battery then press down the power button like on Windows machines?
Forget that, the power cord on this machine garbage. I was able to get it back on. Here are my results. (see pic). This was after following the instructions in this video (
) It don't seem like this computer has a recovery partition.
 

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Forget that, the power cord on this machine garbage. I was able to get it back on. Here are my results. (see pic). This was after following the instructions in this video (
) It don't seem like this computer has a recovery partition.
If you were in the process of doing a clean install, your MAC did not set up the recovery partition. You will probbly have to do a clean install using Apple's servers.
 

yowill

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This is what I did today. Is the OS X Base System the recovery drive?
In Disk Utility I only have the options First Aid and Partition when selecting OS X Base System. When I chose Apple HDD SATA Internal Physical Disk I only get the First Aid and the Partition option.
This is what I have today under OS X base system core storage logical volume Mac OS extended I have the option of first aid partition erase restore and unmount now under the disk images OS X base system I have the options of first aid partition but erase restore and unmount are not available under Apple HDD satta internal physical disk guid partition map I only have first date partition erase restore as available options now which one do I do do I unmount erase or restore I tried restore that didn't work
 

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The recovery drive is a hidden partition in your main HDD. In Recovery mode, when you click on Disk Utilities, then First Aid, you will see a list of your HDD. Under the Main HDD, you'll see the Apple partition. Make sure you are highlighting the top HDD. That's the OS X Base system. Any First Aid done on that HDD will automatically fix the Apple partition.

Here's the next thing to try..Turn your MAC off, once completely powered down, press and hold the Command, Option, and R keys and press the power button. When you hear the chime, keep holding the buttons until you see a globe with the message "Starting Internet Recovery". Release the keys. You will probably have to login to your Apple account for verification. That should get you going.

:)
 

yowill

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The recovery drive is a hidden partition in your main HDD. In Recovery mode, when you click on Disk Utilities, then First Aid, you will see a list of your HDD. Under the Main HDD, you'll see the Apple partition. Make sure you are highlighting the top HDD. That's the OS X Base system. Any First Aid done on that HDD will automatically fix the Apple partition.

Here's the next thing to try..Turn your MAC off, once completely powered down, press and hold the Command, Option, and R keys and press the power button. When you hear the chime, keep holding the buttons until you see a globe with the message "Starting Internet Recovery". Release the keys. You will probably have to login to your Apple account for verification. That should get you going.

:)
I performed First Aid on the HDD, notice my results. Does that mean I wasn't logged into my Apple account?
 

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I performed First Aid on the HDD, notice my results. Does that mean I wasn't logged into my Apple account?
It's a bit difficult to read but it looks like First Aid failed. At this point, your Apple ID is not involved. Have you tried the Internet Recovery as noted above?

What will happen in a Internet Recovery is your MAC will contact the Apple servers. The servers will then verify the MAC. Once that happens, your should be given the opportunity to decide which recovery you want. I would suggest a clean install.
 

yowill

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It's a bit difficult to read but it looks like First Aid failed. At this point, your Apple ID is not involved. Have you tried the Internet Recovery as noted above?

What will happen in a Internet Recovery is your MAC will contact the Apple servers. The servers will then verify the MAC. Once that happens, your should be given the opportunity to decide which recovery you want. I would suggest a clean install.
No luck. It is still not installing the OS. What do you suggest?
 

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At this point, I would suggest 2 alternatives.. 1) Take it to a Apple store and they will ( a Apple Authorized dealer will do the same, ie; Best Buy has the Geek Squad. No recommendation of the Geek Squad intended. Just using it as a example) reinstall the software or 2) You could try making a install program on a USB stick and booting from there. Installing from a stick is not difficult and is what a lot of users do.
MacWorld has a detailed procedure for making a bootable stick. Incidentally, there have been reports from some users about this issue popping up on updates with the past 3 or 4 Apple updates.
 
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