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Macafee & Generic.dx - svchost.exe.

Discussion in 'Virus & Other Malware Removal' started by Spencerk, Oct 13, 2008.

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  1. Spencerk

    Spencerk Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    9
    Hello guys.

    I came in this morning and one of my users has a virus alert from McAfee Enterprise Edition.

    This is the log from McAfee
    Code:
    13/10/2008    08:12:14    Deleted     NT AUTHORITY\SYSTEM    C:\WINDOWS\svchost.exe    Generic.dx 
    Now, the log indicates that it does indeed keep deleting the file, however the message box keeps reappearing and therefore it keeps trying to remove the virus in a loop.

    Here is the Hijack-This log.
    Code:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 08:41:14, on 13/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Mouse Driver\KMWDSrv.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Mouse Driver\StartAutorun.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\Trust\Trust R-series Mouse And Keyboard\MouseDrv.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Mouse Driver\KMConfig.exe
    C:\Program Files\Mouse Driver\KMProcess.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    \Srvsbs01\Tharstern\TharsternSQL\Thars.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://SRVSBS01:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;<local>
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
    O4 - HKLM\..\Run: [WireLessMouse] C:\Program Files\Trust\Trust R-series Mouse And Keyboard\StartAutorun.exe MouseDrv.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files\Mouse Driver\StartAutorun.exe KMConfig.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {8E6AA867-94D4-4B4F-8791-1B048F8C122A} (WebInterface Class) - https://fastsend.com/products/Fsplugin.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prometheus.local
    O17 - HKLM\Software\..\Telephony: DomainName = prometheus.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prometheus.local
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Mouse Driver\KMWDSrv.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    
    --
    End of file - 6305 bytes
    
    Can't see anything here, can you? Thanks.

    Now I understand, after searching, that some people have had this trojan and have gotten rid of it with mixed results. Some people have had to reinstall Windows, IE. I cannot therefore take the risk of stopping this particular user (a company Director!) from working, or take the risk of losing any Data - it's more than my job is worth, lol. So using Kaplinsky online is a no-no, I would have to disable the whole Network's Virus Scanner, which could invite more infections.

    Have you any idea what to do? This is a new job, and I'm relatively new to sorting out viruses from a networked setup - course I have fixed my PC's at home, but I have to think of possible problems now...

    Thank you very much.

    PS: The user in question does seem to be able to work as normal at present, it's just the alert that will not go.
     
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