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MacBook Pro won't recognize android phone to download photos

Discussion in 'Apple Mac' started by badbeth1953, Jul 21, 2016.

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  1. badbeth1953

    badbeth1953 Thread Starter

    Jul 21, 2016
    I have an Apple MacBook Pro laptop. I am trying to download photos from a Moto G 1st generation phone to my Mac. Nothing I've tried allows the Mac to recognize the Moto G phone. H-E-L-P. I've tried 2 different file transfer software and neither of them work. I've tried Android file transfer and nothing recognizes that dang phone. I even switched cables to make sure that wasn't the problem. All software is up to date on the Mac and the phone. I have to be doing something wrong.
    Thank you,
    Beth D.
  2. APTStoHelp


    Jul 29, 2016
    Try using the pre-installed application caller "image capture". Search for it using spotlight. It works for an android device I use, when android file transfer didn't.
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